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Zoom not Responding: 4 Great Ways to Get It Working Again

Updating your drivers is quick way to resolve this issue

5 min. read

Updated onJune 25, 2024

updated onJune 25, 2024

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Key notes

The annoying issue when Zoom is not responding is usually not serious, thankfully. WhenZoom cannot detect a camera, you don’t see it in its settings.

Other times, Zoom detects your camera, but the video box only displays a grey area, and there’s no output. These troubleshooting steps will help you fix this problem quickly.

Why does my Zoom keep freezing and not responding?

Different factors can cause Zoom to not respond to issues. Listed below are some of the well-known causes:

How can I fix Zoom if it’s not responding?

Below are some basic troubleshooting steps to try before making changes to your PC in a bid to fix this issue:

If this does not solve the problem, you can now delve into the solutions below:

1. Force stop Zoom

The first thing to do if the Zoom app is not responding is to restart it. This will clear up the glitches causing the problem. It can also come in handy if theZoom app is not launching.

2. Roll back your drivers

If you noticed that Zoom is not responding after updating your driver or PC, it might be due to incompatible or faulty drivers. You must roll back your drivers and restart your PC to fix this.

3. Update drivers

Another known cause of the Zoom not responding problem is an outdated driver. You can download the latest drivers from your PC manufacturer’s website if you don’t want to use the built-in driver updater.

Doing this procedure manually is not very hard, but it can still go wrong, and if you install the wrong driver, you will be right back where you started. However, you can do this procedure easily by using specialized software.

Outbyte Driver Updater

4. Reinstall the Windows Zoom client

Reinstalling the Zoom app can also help you fix other issues related to the app, like error code 4502 anderror code 3003; read these guides to learn more.

5. Use a Zoom alternative

If the Zoom not responding issue continues after reinstalling it, you’ll probably have to consider using analternative serviceto hold your video conferences. There are manyvideo conferencing software, some even more powerful than Zoom, so make sure to check them out.

There you have it: Everything you need to fix Zoom if it’s not responding. All that is left is for you to follow the instructions in this guide. Elsewhere,Zoom may crash when screen sharingbut we’ve already detailed how to bypass this issue.

IfZoom fails to detect your PC’s microphone, check our detailed guide to fix the problem for good.

Feel free to let us know the solution that helped you fix this problem in the section below.

Zoom not Responding: 4 Great Ways to Get It Working Again#

How can I fix Zoom if it’s not responding?#

1. Force stop Zoom#

2. Roll back your drivers#

3. Update drivers#

Outbyte Driver Updater#

4. Reinstall the Windows Zoom client#

5. Use a Zoom alternative#