Zoom Crashes When Sharing Screen: 4 Simple Fixes

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Get the right version for uninterrupted screen sharing

5 min. read

Published onJune 25, 2024

published onJune 25, 2024

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Screen sharing is an important feature in any video conferencing tool such as Zoom so if the app crashes at this precise moment, a lot is at stake especially if you’re the host of the meeting.

One of the main reasons why Zoom may crash when you’re sharing your screen is your connection. If yourInternet keeps dropping randomly, it will not be able to perform this function. Further, if you’re using a work or school account, there may be some restrictions preventing you from sharing your screen.

Other factors include overzealous antivirus software, hardware limitations that lead to incompatibility or even an outdated Zoom client or operating system.

How do I fix screen sharing on Zoom?

1. Change the Zoom video rendering setting

Direct3D9 is an older method for rendering videos on Zoom that offers more stability. It is mostly compatible with older hardware and may resolve the issue of Zoom crashing when screen sharing.

Your framerate also matters. If your Zoom app is on 1080p but you have older hardware, you’ll have a difficult time trying to screen share as the program will get overloaded with data quite fast. Try scaling down and see if there are any improvements.

2. Add Zoom to the Firewall exception list

Zoom crashing when screen sharing could be permission-related. Make sure to allow Zoom as an exception to rule out this possibility.

3. Reinstall the Zoom client

Corrupt files could be causing the crash so a reinstallation can reset the configuration files. When reinstalling, ensure it is the 64-bit version. Screen sharing is a resource-intensive task so it will need a high-performance version for improved stability.

4. Install an older app version

If you’re unlucky with any of the above recommended solutions, perhapsZoom supportmay be able to offer additional assistance.

At the same time, Zoom is not the only video conferencing software available. We have a list oftop secure video conferencing toolsso feel free to explore this list.

That’s a wrap from us but we’re curious. Have you encountered any issues while screen sharing on Zoom? What solution would you say resolved this issue? Let us know in the comment section below.

Zoom Crashes When Sharing Screen: 4 Simple Fixes#

How do I fix screen sharing on Zoom?#

1. Change the Zoom video rendering setting#

2. Add Zoom to the Firewall exception list#

3. Reinstall the Zoom client#

4. Install an older app version#

Additional tips for improved screen sharing on Zoom#