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Your account is not enabled for Microsoft Forms: 3 easy tips
6 min. read
Updated onJuly 15, 2024
updated onJuly 15, 2024
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Sometimes, when you try to create a form with a business account, you may come across an error with the message –Your account is not enabled for Microsoft Forms.
Usually, a specific user can have access to and evenedit your Microsoft Formsin an organization. However, it’s a common scenario when you come across the account not enabled error.
This can be a bit frustrating, especially for people working for an organization who may not be the admin. If you are the admin, then it becomes easier for you to set up Forms and have control over it.
At the same time, the admin should ensure that the user has the correct Microsoft Forms license and that the feature is enabled for the user.
Since, as an admin, you have special permissions for the Microsoft Forms, you can disable it and then enable it back again for the entire organization or just an individual.
But, if you are not the admin, you may need to speak to your admin to allow access to Microsoft Forms.
So, if you are wondering why is Microsoft Forms not working on Windows 10 or Windows 11, this post will help you with your quandary.
How do I enable a Microsoft Forms account?
Forms is enabled by default for everyone in the organization. However, sometimes, you may encounter the error message –Your account is not enabled for Microsoft Forms.
This message can also come up when you recently updated Windows and Microsoft Forms need to be set up before you get access to it.
So, if you want to know how to enable a Microsoft forms account when you update windows, firstly, you must have access to Microsoft Office and should be the administrator.
Once the update is applied, boot into Windows and follow the setup process mentioned onMicrosoft’s official pageto configure Microsoft Forms.
Microsoft Forms is available for Office 365 Education customers, Microsoft 365 Apps for business customers, and customers with a Microsoft account (Hotmail, Live, or Outlook.com).
However, if you are wondering how to enable Microsoft Forms for a user in Office 365 or for everyone in the organization, follow the below methods.
How do I fix Your account is not enabled for Microsoft Forms?
1. Enable Microsoft Forms account for specific people in your organization
So, if you were wondering how do I get access to Microsoft Forms, this should help you to enable Forms.
2. Enable Microsoft Forms for everyone in your organization
Now, the account is enabled for everyone in your organization and the Microsoft Forms error should disappear.
3. Deselect and select Microsoft Forms
So, if the Microsoft forms was not opening still for everyone in the organization, they should be available to everyone now.
What can I do if the Microsoft Forms account is still not enabled?
There are situations when even after you have enabled the feature for everyone in the organization or for an individual, the error still comes up. This could be due to:
➡Too many admin privileges
Your Microsoft Forms may not be working if your organization is offering too many admin privileges.
In such cases, the admin can remove all privileges except the global admin account. This will give you all the privileges by default and so, the other accounts don’t need to be disabled separately.
You can then restart everything and should not come across the message –Your account is not enabled for Microsoft Formsanymore.
➡Enable SharePoint service
At the same time, make sure that theSharePointservice is also enabled for the organization. This will automatically allow all users in your organization to access Microsoft Forms.
➡Wait for at least 24 hours
Moreover, in most cases, waiting for 24 hours after the initial failure seems to resolve the issue on its own. So, having patience might be a virtue after all.
Microsoft Forms is an essentialOffice 365app for most organizations these days. While it’s common to come across different Microsoft Forms errors we hope that our solutions helped you clear them. You can read ourcomparison with Google Formsto see which service fits your needs best.
If you encounter any other issues and want to know how to access Microsoft forms, then let us know in the comments box below.
More about the topics:Microsoft forms error,Microsoft Office,user accounts
Madhuparna Roy
A diploma holder in computers and with a keen interest in technology, Madhuparna is passionate about writing How-to guides and helping people solve the most intricate Windows issues.
It all started with the evolution of mobile phones and Google, and that has now settled with Windows.
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