Xbox.com/errorhelp 0x87e50031 Message: How to Fix it

Installing games on external storage causes this issue

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Published onJuly 30, 2024

published onJuly 30, 2024

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Many users encountered error 0x87e50031 followed by a message to visit xbox.com/errorhelp for more information. This error will prevent you from playing certain games, so you must fix it by following these steps.

How can I fix Xbox error code 0x87e50031?

1. Install the game on internal storage

2. Reinstall the game

Some users are suggesting uninstalling the game while offline or using the disc to install the game, so you can try that as well.

3. Use an alternate MAC address.

To learn more, we have a great guide on how to set upalternate MAC address on Xbox, so don’t miss it for more information.

These are just some of the solutions that can help you with the xbox.com/errorhelp 0x87e50031 message. Similar errors such as0x80270300have been reported in the past, but we covered them in our older guides.

We also have a guide onXbox Series X loading issuesthat can provide you with more useful information.

Xbox.com/errorhelp 0x87e50031 Message: How to Fix it#

How can I fix Xbox error code 0x87e50031?#

1. Install the game on internal storage#

2. Reinstall the game#

3. Use an alternate MAC address.#

Xbox.com/errorhelp 0x87e50031 Message: How to Fix it

How can I fix Xbox error code 0x87e50031?

1. Install the game on internal storage

2. Reinstall the game

3. Use an alternate MAC address.