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Xbox Series X Game Loading Issues: 20+ Tested Solutions
Here is how to fix Xbox Series X game loading issues and errors
15 min. read
Updated onJuly 30, 2024
updated onJuly 30, 2024
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Key notes
Xbox Series X is not without its flaws, just like any new console, but it had a surprisingly smooth launch despite reports of smoking consoles that were later proven unfounded.
Now, our readers are reporting Xbox Series X game loading issues that we have addressed here for you to enjoy games again.
Follow along as we will discuss various errors, why they happen, and how you can fix them in no time.
Why are my Xbox Series X games not loading?
Unfortunately, there are a lot of errors and problems you may face with your games on the Xbox Series X console but here we will outline the most important.
If you come across any of these error codes or messages, you can check out our linked guides, but you will also find all the solutions you need in this article.
You should also perform preliminary checks How can I fix Xbox Series X installed games issues?
How can I make Xbox Series X load my games again?
1. See the known issues
It can be extremely frustrating when you have issues with your Xbox Series X|S or Xbox One console while playing games.
For example, a game may freeze, crash, or quit unexpectedly, or it may have difficulty starting.When troubleshooting any of these issues, check to see if there areany known issuesthat may be interfering with your gameplay before moving on.
Alternatively, check whether any of theXbox services are downdue to an outage.
2. Restart your game
An intermittent problem such as a game freeze or startup problem can sometimes be caused by a temporary issue that can be resolved by simply closing and re-launching the game.
3. Power cycle your console
Power cycling your Xbox is a good starting point. When you perform a complete power cycle, your console will be completely rebooted. This will not remove any of your games or data from your computer.
Restarting your console using this method could also help youclear the cache on Xbox Series X; read this guide to learn more.
4. Test your network connection
5. Use a different profile
6. Resync with the cloud
How do I fix Xbox Series X Disc Game Installations issues?
1. Clear your local saved games
The selection of this option will not result in the deletion of any games or progress that you have saved in the Xbox cloud. It will only delete data that has been saved locally on your computer.If you’re trying to install an Xbox game from a disc and the installation process freezes at or near 0 percent, it’s possible that the console is attempting to download an update for the game while the game is still in the installation process.
2. Install the game offline
How can I fix Xbox Series X game software issues?
1. Check the account you are using
For a downloaded game to work properly on your Xbox console, the account that was used to purchase the game must be the same account that is used to sign into the Xbox service.
Checking your Xbox purchase history will allow you to confirm that the game was bought using the account you’re signed in with.
Keep in mind that in order to view your purchase history, you must first log in with your Microsoft account email address and password.
If you do not have this information and need tolearn how to reset your password, check the article linked.
2. Reinstall a game after a console reboot
3. Check for console updates
It’s important to note that if your Xbox is disconnected from the Xbox service or if your console is in energy-saving power mode, it may not be updated automatically.
Check to see if the operating system on your Xbox console is up to date. In the event that your system is out of date, you should update it with the latest build.
If you encounter other problems while updating your console, check out Xbox’s support page fortroubleshooting system updates errors.
4. Save the game to an external storage device
If you have another storage device (such as an external hard drive or USB flash drive), we can check to see if the internal drive of your Xbox console causes the problem.
To store games on an external drive, you’ll need to meet a few requirements: a storage device with a capacity of at least 128 GB and a USB 3.0 connection.
The internal drive of your console is most likely to blame if your game issue occurs only when the game is saved to the console rather than when it is saved to an external storage device.
5. Check for a game-specific ban
For example, game developers can incorporate game-specific security into their titles and enforce their community policies to help ensure that players are treated fairly and respectfully.
Different developers have different approaches to game bans. This game-specific security is completely separate from the rest of the Xbox system.
Xbox Support is unable to reverse Microsoft-imposed game bans or respond to ban-related questions for games that are not developed or published by Microsoft.
Please check to ensure that you have not been banned from the game if you are still experiencing difficulties with the game loading.The method by which you are notified of a game ban varies but may include: an in-game message, a connection error when you try to access the online features, or being unable to access certain game features. If this is not the case for you, proceed with the next solution.
6. Delete all saved data
If you could load and play the game after switching your accounts, it’s possible that your local and cloud saves for your game have been corrupted.
If none of the preceding solutions were successful, and if you are willing to start over with a completely new save for this game, take this step as a last resort.
7. Reset your console
Possibly, an issue with your console’s operating system (OS) prevents the game from functioning properly. You can reset your console without losing any of your games or apps.
Make certain that you don’t selectReset and delete everything. It is possible to restore the console to its factory settings, but all user data, including accounts, saved games, configurations, home Xbox associations, and all games and apps, will be deleted as a result.
Only in the most extreme of circumstances should you resort to that option in other troubleshooting situations.
After you’ve completed the process of resetting your console, try to see if your games are loaded and run successfully.
If the console reset is successful, you may be prompted to repeat some general console set-up steps before returning to theHomescreen.
Xbox Series X vs Xbox Series S comparison
If we had to point out three significant differences between the consoles, they would be as follows: a 4K UHD Blu-ray drive that is capable of playing physical games and movies is included with the Xbox Series X, whereas the Xbox Series S does not have such a drive.
The Xbox Series X has a large 1TB SSD that can store, on average, around 16 games, whereas the Series S has a 512GB SSD that can only store four to five games.
And the Series X renders games in native 4K at 60 frames per second, whereas the Xbox Series S targets 1440p.
Here’s a more detailed chart of the Xbox Series X and Xbox Series S technical specifications:
The rest of the time, both will have the same user interface, controller, and Xbox Velocity Architecture, allowing for features such as Quick Resume.
Both have access to the same media apps, such as Netflix, Amazon Prime Video, and Hulu and, more importantly, both can play the same video games.
That said, you could also be interested in checking out ourlist of video games optimized for Xbox Series X.
You can try moving some of the games to an external drive as a workaround butplaying Xbox games from an external hard drivedoes have a few limitations, so keep them in mind.
Another game-loading error is the dreadedxbox.com/errorhelp 0x87e50031message, but we have a dedicated guide that can help you fix it.
Was this guide useful to you? Let us know by sharing your thoughts with us in the comments section below. Thanks for reading!
More about the topics:Game issues,xbox,Xbox Series X
Claudiu Andone
Windows Toubleshooting Expert
Oldtimer in the tech and science press, Claudiu is focused on whatever comes new from Microsoft.
His abrupt interest in computers started when he saw the first Home Computer as a kid. However, his passion for Windows and everything related became obvious when he became a sys admin in a computer science high school.
With 14 years of experience in writing about everything there is to know about science and technology, Claudiu also likes rock music, chilling in the garden, and Star Wars. May the force be with you, always!
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Claudiu Andone
Windows Toubleshooting Expert
Oldtimer in the tech and science press, with 14 years of experience in writing on everything there is to know about science, technology, and Microsoft
