Windows Server 2019: Microsoft acknowledges KB5037765 fails to install error 0x800f0982

Microsoft is working on a fix meanwhile you can try these workarounds

4 min. read

Published onMay 16, 2024

published onMay 16, 2024

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Microsoft rolled out two important updates for Windows Servers on May 2024 Patch Tuesday. One of them is theKB5037782 update for Windows Server 2022, which fixed the NTLM bugand added a list of quality improvements.

The other one is for Windows Server 2019, KB5037765, which is a security update. It brings the version to OS Build 17763.5820 and also includes quality bug fixes for issues like VPN connection failure and IE mode stopping responding.

What are the issues faced while installing KB5037765?

Some users complained that when they tried to install the KB5037765 update, it failed with the error code 0x800f0982. WhenWindowsLatest asked Microsoft, they informed them they were aware of the issue, which usually happens in France, Germany, Spain, and other countries.

Also, the server-side issue only appears if the English language pack is not installed, and the Redmond tech giant also mentioned that a fix would be rolled out to everyone in a few hours.

How can I fix the 0x800f0982 error manually?

PressWindows+Ito openSettings, then go toLanguage>Time & language. SelectLanguagefrom the left pane, and clickAdd a languagefrom the right pane. Look forEnglish (United States)and clickNext.

Now, chooseInstall Language Packand clickInstallto install the US language pack on your device. Once you’ve done this, go toSettings, head toUpdates & Security, and clickCheck for updates.

If installing an update without an internet connection

First, download the server ISO file multi-language pack fromMicrosoft’s official website. Once downloaded, right-click the ISO file and select Mount. In the mounted file, navigate tox64>langpacks, then locateMicrosoft-Windows-Server-Language-Pack_x64_en-us.cab. Now copy & paste the file on the desktop.

Next, pressWindows+Rto open theRunwindow, typelpksetup.exeand clickOK. On theInstall or uninstall display languageswindow, clickInstall display languages. SelectBrowseon the next page, and choose the file you saved on the desktop. Follow the on-screen instructions to complete the process.

Next, download the latest update from either theMicrosoft Update Catalogor theofficial Microsoft website. Double-click the .msu package and follow the on-screen prompt to complete the installation.

What is included in the KB5037765 update?

Here are the improvements mentioned in the release notes:

This security update includes improvements. When you install this KB:

Have you faced the same installation error while updating to KB5037765? Then, try these fixes and let our readers know if they helped in the comments section below.

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Windows Server 2019: Microsoft acknowledges KB5037765 fails to install error 0x800f0982

What are the issues faced while installing KB5037765?

How can I fix the 0x800f0982 error manually?

What is included in the KB5037765 update?