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Windows 10 WiFi Connected but No Internet Access [Full Fix]
Rest assured that our tested solutions won’t disappoint you
5 min. read
Updated onAugust 7, 2024
updated onAugust 7, 2024
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Key notes
To fix various driver issues on your PC, you will need a dedicated tool to find the freshest and the original drivers. You can use PC HelpSoft Driver Updater to do it in 3 easy steps:
One of the mostannoying problems regarding Wi-Fiis your device showing fullWi-Fibars, yet yourInternet connectionis still not working.
Do not worry, as this is a relatively common situation that many users are complaining about.
Below, you can find some practical solutions to walkthrough if you face this situation.
How can I fix my device connected to Wi-Fi but not to the Internet?
1. Restart your computer
2. Restart your Internet modem and router
Another easy step that could fix your problem is unplugging your modem and router from their power sources, waiting for a few seconds, and plugging them back in.
Restarting the router and modem flushes the memory contents and helps reset any background or lingering problems.
3. Update the network adapter driver
Wi-Fi not working can probably be caused by a missing oroutdated network driver, and the way to solve this is to check and see if an updated driver is available.
Using a third-party driver update is the quickest way to fix this issue, and we recommend usingPC HelpSoftDriver Updater.
This tool will scan your computer and inform you about outdated, damaged, or missing device drivers. Next, you can choose how to update your drivers manually or automatically.
Once you install the software, it will scan your device and let you know your driver’s status. The scan will not take long, and the better news about it is that it won’t use much CPU or RAM.
Next, you can update the drivers individually or in bulk. Then, you can let the automated process do the job for you and update the old drivers.
⇒Get PC HelpSoft Driver Updater
4. Make sure you connect to the correct network
Ensure yourWi-Fidevice is not trying to reach a network next door because even ifWi-Fiis on and connected, you might still not have working internet.
To verify this, open theWi-Fisettings and check the network name you are trying to connect to. It is probably not your network if you do not recognize it.
Also, if your device is connected to aVPN service, you might see a fullWi-Ficonnection but no internet connectivity.
In this case, try a different VPN server or disconnect from the VPN completely to see if that fixes the problem.
5. Re-enter the wireless password
Some operating systems will not warn you if you put in the wrongwirelesspassword.
Your computer might show that you have a strongWi-Fisignal but if the password is incorrect, the router will refuse to properly communicate with your device.
If you are using a laptop on apublic Wi-Fi hotspot, make sure the password is correct. You might be using an old password that used to work but has changed meanwhile.
6. Run commands in Command Prompt
7. Use Windows Network Troubleshooter
8. Reset DNS
9. Temporarily turn off your security software
Your problem can also be caused by interference with yoursecurity software. To see if that is the case, temporarily turn off your security software and check if the problem is solved.
Consult your software documentation for instructions to disable it. If this solves the problem, contact your security software vendor and ask them for advice, or install a different security program.
Note: While your security software is disabled, be extra careful what sites you visit, what emails you open, and what files you download, as your computer is very vulnerable.
Make sure you turn your antivirus software back on as soon as possible to ensure your computer is better protected.
10. Temporarily turn off your Firewall
Similarly, to turn your firewalls back on, return to Command Prompt and typenetsh advfirewall set allprofiles state on.
If you’re using Windows 10’s built-in firewall, you can disable it directly from the Control Panel, as shown in the screenshot below.
These are some workarounds you can use if yourWi-Fiappears connected, but theInternetis not working. For users who have multiple access points, it can be worth checking out whether youraccess point is temporarily fullbecause this means your bandwidth is up to capacity.
In caseno WiFi networks are found, we have a dedicated guide that addresses this issue, so don’t miss it.
Let us know which of these methods helped you fix your problem.
More about the topics:Fix WiFi problems,Wi-Fi
Milan Stanojevic
Windows Toubleshooting Expert
Milan has been enthusiastic about technology ever since his childhood days, and this led him to take interest in all PC-related technologies. He’s a PC enthusiast and he spends most of his time learning about computers and technology.
Before joining WindowsReport, he worked as a front-end web developer. Now, he’s one of the Troubleshooting experts in our worldwide team, specializing in Windows errors & software issues.
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Milan Stanojevic
Windows Toubleshooting Expert
Before joining WindowsReport, he worked as a front-end web developer. Now, he’s specialized in Windows errors & software issues.
