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WIC Reset is Not Working: 10 Tested Solutions to Fix
First, check if your printer is supported by the app
4 min. read
Published onJune 27, 2024
published onJune 27, 2024
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If you’re struggling with the WIC Reset tool not working, you’re not alone. Many users encounter issues when trying to reset their printer’s waste ink counter. First, you should know that the app doesn’t work for all printers. Before buying a key to use the software, check theWIC Reset supported printer listand see if yours is present.
How do I fix WIC Reset if it’s not working?
1. Use a USB cable
Using a direct USB connection can prevent communication issues that occur over Wi-Fi, ensuring a stable connection to reset your printer’s waste ink counter successfully.
2. Check WIC Reset service status
Ensuring the WIC Reset service is active and not blocked by firewalls will help maintain a continuous connection for the reset process.
3. Update WICReset/iWIC version
Updating to the latest version of WIC Reset can resolve bugs and compatibility issues with the software, improving overall functionality.
4. Install the Microsoft Visual C++ Redistributable packages
Installing the necessary Visual C++ packages ensures that all required dependencies for the WIC Reset tool are met, allowing it to run correctly.
5. Try a different USB cable and port
Sometimes, faulty USB cables or ports can cause communication errors. Using a different cable and port can resolve these issues.
6. Disable the antivirus temporarily
Antivirus programs can sometimes block the WIC Reset tool from accessing necessary files or performing operations. Disabling it temporarily can help avoid these conflicts.
7. Clear the pending print jobs
Clearing pending print jobs ensures that no remaining tasks interfere with the connection process while using the WICReset tool.
8. Install the right driver for your printer (for Epson printers)
Installing the latest printer driver from Epson ensures that your printer is correctly recognized and communicates effectively with the reset tool. You may also use theEpson Connect Printer softwarethat will automatically detect your printer and install the right driver for your device.
9. Check your internet connection
A stable internet connection is essential for the WIC Reset tool to authenticate and complete the reset process successfully.
10. Refresh the detected printer list
Refreshing the detected printer list helps the WIC Reset tool recognize your printer if it was not initially detected, allowing the reset process to proceed smoothly.
By following these steps, you should be able to resolve the issues with the WIC Reset tool and reset the waste ink counter on your printer. You might also be interestedhow to reset the Epson Ink Padby reading our highlighted guide.
Did you manage to fix it using our solutions? Let us know how it went in the comments below.
More about the topics:Printer
Claudiu Andone
Windows Toubleshooting Expert
Oldtimer in the tech and science press, Claudiu is focused on whatever comes new from Microsoft.
His abrupt interest in computers started when he saw the first Home Computer as a kid. However, his passion for Windows and everything related became obvious when he became a sys admin in a computer science high school.
With 14 years of experience in writing about everything there is to know about science and technology, Claudiu also likes rock music, chilling in the garden, and Star Wars. May the force be with you, always!
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Claudiu Andone
Windows Toubleshooting Expert
Oldtimer in the tech and science press, with 14 years of experience in writing on everything there is to know about science, technology, and Microsoft