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This app will not work on your device error [Solved]

10 min. read

Updated onAugust 7, 2024

updated onAugust 7, 2024

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Key notes

To fix various driver issues on your PC, you will need a dedicated tool to find the freshest and the original drivers. You can use PC HelpSoft Driver Updater to do it in 3 easy steps:

One of the main features ofWindows 10is related to its apps. Even so, unfortunately, certain errors withWindows 10apps can appear.

Users reportedThis app will not work on your deviceerror message, and today we’re going to show you how to fix that problem.

How do I fix This app is not compatible with Windows 10?

1. Delete Windows Update cache files

This is a simple procedure and you can do it by following the steps below.

According to users, this problem can appear due to your Windows Update cache, and in order to fix the problem, it’s recommended that you delete it.

Another way to delete Windows Update cache files is to create a batch file and run it in order to clean Windows Update cache. To do that, follow these steps:

Using a batch file is a faster and more advanced solution, but if you’re not comfortable with using batch files, you can manually disable the Windows Update service and delete the contents from the Download folder.

2. Make sure that you have the latest updates installed

This app will not work on your deviceerror message can sometimes appear if yourWindows 10isn’t up to date. To fix that, be sure to run Windows Update and download the latest updates for your PC.

Many software problems can occur due to certain bugs inWindows 10, and in order to avoid these problems, it’s always recommended to keep yourWindows 10up to date.

Update drivers automatically

It is very important to choose the right driver versions from the manufacturer’s website. In case you choose and install the wrong one, this will not only be an issue for the GPU but may harm all your system.

PC HelpSoft Driver Updater will help you update drivers automatically and prevent PC damage caused by installing the wrong driver versions.

After several tests, our team concluded that this is the best-automatized solution.

⇒Get PC HelpSoft Driver Updater

3. Search for the application in Microsoft Store

Few users reported that this issue occurs if you access Microsoft Store via a link on a certain website.

To avoid this problem, you need to start Microsoft Store on your PC and search for the application manually. To start Microsoft Store, do as described above.

4. Reinstall the app

The next thing we’re going to try is reinstalling the app that gives you the errorThis app will not work on your deviceerror.

As you’re probably used to resolving various software problems with reinstallation, this method might also be just as useful here.

Uninstalling Windows 10 apps is a little bit different than deleting regular win32 programs. That’s because each app has its own path and code.

Since we don’t know which app causes the problem, we compiled adetailed uninstallation guidefor almost any app you can think of. Hopefully, you’ll find instructions for your app here.

Once you’ve uninstalled the app, just head over to the Store and install it again. Maybe it’ll work this time.

5. Reset the Microsoft Store

All the Windows 10 apps are tightly connected to the Microsoft Store. So, any problems with the Store may lead to issues with individual apps.

If that’s the case, we should resolve the problem with the Store, and theoretically, your apps will start working again.

One of the most common, but also effective, solutions to various Store problems is, you guessed it, the reset command. Use the above steps to easily reset the Microsoft Store.

6.Reset the app

We’ll apply the same logic to the individual app. So, if none of the previous solutions get your app to work, try resetting the app itself.

7. Run the app troubleshooter

Windows 10 features a handy troubleshooting tool for the most common problems inWindows 10. Luckily, this tool also handles faulty apps.

Just run the troubleshooter, and your problem will either get instantly resolved, or you’ll receive further instructions on what to do next.

Or you’ll get nothing. But it won’t hurt to run the troubleshooter, anyway, so runWindows 10‘s troubleshooting tool.

8. Make sure the Application Identity service is running

TheApplication Identityservice is crucial for running Windows 10 apps. So if this service isn’t running, neither will your apps. Use the above procedure to make sure this service is on.

9. Disable your antivirus or firewall

It’s not even a secret anymore that Microsoft’s software products and third-party antivirus solutions don’t live in a harmony together.

We’ve already heard numerous stories about antiviruses messing up Windows updates or some system features.

In that manner, it’s quite possible that your antivirus software recognizes your app as a threat, and doesn’t allow it to run.

To determine if that’s indeed the case, disable your firewall and antivirus for a few minutes, and check if your app behaves differently.

If you’re able to run the app seamlessly when the antivirus is off, you have two options. Either abandon the app or change your primary antivirus solution.

If you’re looking to change the antivirus, we strongly recommend BitDefender. Sure, it may not act any differently than other antiviruses when it comes to recognizing legit Windows 10 apps as threats.

But, it’s a great antivirus, that will keep your computer safe at all times. At least until you make some notorious hacker angry enough to go after you, in that case, you’re done.

Why wait any longer? You can tryBitDefenderright away.

10. Perform a quick SFC scan

If the above-mentionedWindows 10troubleshooter didn’t get the job done, we’ll go one step further. Maybe there’s something deep down in your system that that prevents your precious apps from working.

For that cause, we’ll use theSFC scan. This is a command-line troubleshooting tool for various system errors within Windows.

If something’s rotten in the state of Windows, this tool will expose it. scannow command has stopped before the process finished? Don’t worry, we’ve got aneasy fixfor you.

11. Run DISM

DISM /online /Cleanup-Image / ScanHealth

DISM /Online /Cleanup-Image /RestoreHealth

DISM (Deployment Image Servicing and Management) is the final troubleshooting tool we’re going to try here. It goes deeper than the SFC scan, as it deploys the system image all over again.

Hopefully, a freshly deployed system image will allow your apps to run without any problems. Just use the above steps to run DISM inWindows 10.

Then, wait until the procedure ends (it might take up to 10 minutes) and restart your PC.

This app will not work on your devicecan be an annoying error, but you should be able to fix it by using deleting the Windows Update cache.

If that solution doesn’t work, feel free to try any other tip from this article.

Here are some more problems and similar error messages that basically mean the same thing. And yes, app issues can be resolved with the same solutions:

This app will not work on your device error [Solved]#

How do I fix This app is not compatible with Windows 10?#

1. Delete Windows Update cache files#

2. Make sure that you have the latest updates installed#

3. Search for the application in Microsoft Store#

4. Reinstall the app#

5. Reset the Microsoft Store#

6.Reset the app#

7. Run the app troubleshooter#

8. Make sure the Application Identity service is running#

9. Disable your antivirus or firewall#

10. Perform a quick SFC scan#

11. Run DISM#