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The Media Could Not Be Loaded Because the Server or Network Failed [Fix]

Video codecs are likely to cause this error

2 min. read

Updated onJune 29, 2024

updated onJune 29, 2024

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EncounteredThe Media Could not be loaded, either because of the server or network or because the format is not supportederror?

It’s most often happening on Google Chrome and today we’ll show you all you need to know to fix it.

Fix Media could not be loaded either because the server or network failed or the format is not supported:

Fix Media could not be loaded either because the server or network failed or the format is not supported:

1. Update your web browser

1. Open the Chrome browser on your PC.

2.Click theMenuicon and chooseSettings.

3.SelectAbout Google Chromefrom the menu.

4.From here, the browser will automatically check for available updates and install them directly.

  1. Once this is done, go back and try to load the affected video again. If you are able to load/play it, then you are all set.

More often than not, when you get Video format not supported in Chrome error, the actual cause could be that you are running an outdated browser.

In this case, the ultimate solution would be to update your web browser to the latest version, after which you should be able to load and watch the affected media/video.

2. Disable Adblock on your browser

Check if the video can now load. If theerrorpersists, the problem is probably network-related (and not from your end), in which case there is little or nothing you can do about it except to keep trying.

3. Switch to a different browser

If you’re gettingFormat is not supported or source is unavailable, you might want to consider a different browser. If you don’t know what browser to download on your computer, we recommend Opera One.

It’s safe, stable and has tons of modern features. Opera automatically blocks trackers, ads, and other elements that may cause slow browsing, so you won’t experience video buffering issues.

As a bonus, it also has a Video pop-out and an adjustable floating video window.

Opera One

The error messageis usually associated with an unsupportedformat, and in most cases, you should be able to fix this problem using one of our solutions.

We hope you found this helpful article. Leave any questions you might have in the comments section below.

More about the topics:Browser errors,Google Chrome Errors

Ivan Jenic

Windows Hardware Expert

Passionate about all elements related to Windows and combined with his innate curiosity, Ivan has delved deep into understanding this operating system, with a specialization in drivers and driver troubleshooting.

When he’s not tackling diverse driver-related problems, Ivan enjoys watching good movies and spending time hiking with his family and friends.

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Ivan Jenic

Windows Hardware Expert

Ivan has delved deep into understanding the Windows OS, with a specialization in drivers and driver troubleshooting.