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The Installation Failed in the Safe_OS Phase [Boot, Apply_image]
The installation error can happen in both Windows 10 and 11
10 min. read
Updated onJuly 25, 2024
updated onJuly 25, 2024
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Key notes
To fix various driver issues on your PC, you will need a dedicated tool to find the freshest and the original drivers. You can use PC HelpSoft Driver Updater to do it in 3 easy steps:
Our readers report gettingThe installation failed in the safe_os phase with an error during apply_image operation. orThe installation failed in the safe_os phase with an error during boot operation.
Follow along as we discover together what these error messages signify, what causes them, and how you can fix them.
What is the safe OS phase?
The error occursduring the update process, whether offlineor online when the operating system cannot migrate the driver since doing so will result in unauthorized operation.
During the safe OS phase, the system checks to ensure that everything, including the drivers, is acting in the manner that has been programmed.
When it comes to the system’s reliability, any operation that is not encrypted or without the appropriate signatures will create a problem. In addition, when you try to upgrade an incompatible system by force, you will frequently get a Blue Screen of Death (BSoD).
Users reported the following variations as being the most common ones that they meet:
Variations of this error include installation errors during the following phases: Recovery environment, Prepare rollback, Replicate_oc operation, Migrate_data operation, and First_boot.
In this article, we’ve tried to cover all these problems. However, since operating systems behave differently, we advise you to try each solution in turn until finding the right fix.
How do I fix the installation failed in the Safe_os phase with an error during boot operation?
1. Update all your drivers
According to users,Installation Failed in Safe_OS Phase With an Error During Apply_image Operationmessage can appear if you have any problems with your drivers.
Outdated drivers can cause this problem to appear, so updating them is recommended.
For instance, many users reported that their USB drivers were the problem. After updating them, the issue was resolved.
However, other outdated drivers can cause this problem as well. So we wholeheartedly recommend using athird-party driver updating tool, to help detect and update all the essential drivers.
Once installed and launched, the tool scans your system and finds all problematic drivers. It also offers reliable recommendations for the latest software you can safely install.
2. Change your Windows 10 installation
This is a bit more complex solution since it requires you to change Windows 10 setup files. This solution is helpful to some users, but make sure that you follow instructions carefully to prevent any damage and unwanted issues.
The leading cause of this error is the KB3064209 Intel CPU microcode update. This doesn’t apply to you if you don’t use Intel’s CPU.
This was proven to work on Gigabyte GB-BXi3-4010 motherboards with Intel i3 4010U CPU installed, but we assume it should work with any other motherboard with Intel CPU.
KB3064209 updates the fileC:/Windows/system32/mcupdate_genuineintel.dll
To install Windows 10, you need to delete this file. To do so, follow the steps below (we’ll use X: as aUSB drive, C: as our operating system drive letter, and User as the user profile name. When applying this solution, make sure that you change these to match your settings.)
This is an advanced solution, so be sure to follow the screen instructions carefully to perform it properly.
3. Use an uninstaller third-party solution
Installation Failed in Safe_OS Phase With an Error During Apply_image Operation errorcan appear due to your temporary files, and one way to fix it is to uninstall them completely.
To perform this, removing your problematic files or programs from your computer is advisable.
Still, using Windows Control Panel might not help you with leftover files in your system.
And this is where uninstaller software plays its part, entirely removing all problematic files from the PC. So you can try to fix this error by using thebest uninstaller softwareon the market right now.
Whatever the stop code accompanying this error: 0x800f0830 – 0x20003,fail code 0xc1900101, 0x800f0955 – 0x20003, and so on, you can try to remove your VPN software from your PC (along with any software leftovers).
Then, check if this measure helps tounblock the installation process on Windows 11.
4. Set services to automatic
After enabling all these services, the problem should be resolved, and you’ll be able to install Windows 10 without any issues.
5. Unplug all USB devices from your computer / remove your WiFi adapter
Some users report thatunplugging all USB devices fixes this issue, so you might want to do that. This applies to your printer, phone, external hard drive, etc.
Try using a PS/2 keyboard and mouse instead of a USB one.
Also, if you’re using a dedicated WiFi card, you might want to remove it from your computer while trying to install Windows 10.
Do this only if you know how it works or your device is under warranty. Then, contact the official repair shop if available.
6. Disable your graphics/network card
If you’re gettingInstallation Failed in Safe_OS Phase With an Error During Apply_image Operationwhile installing Windows 10, the problem might be related to your dedicated graphics card.
According to users, your graphics card might not be fully compatible with Windows 10, and the only solution is to disable it from BIOS.
To do that, first, you need toenter BIOS while your PC boots. There are several ways to do that, and if you don’t know how to do it, be sure to check yourmotherboardmanual for detailed instructions.
Once you enter BIOS, you need to find your dedicated graphics card and disable it. If you don’t know how to do that, check your instruction manual for detailed instructions.
Once the dedicated graphics is disabled, you might have to connect your monitor to the onboard graphics on the back of your PC. Now try to install Windows 10 again and check if the issue reappears.
Several users reported that disabling their dedicated graphics fixed the problem, so be sure to try that out.
In addition to your graphics card, the problem might be your network card.
If you’re using a built-in network card to access the Internet, disable it from BIOS and check if that solves your issue.
7. Update your BIOS
If you’re gettingInstallation Failed in Safe_OS Phase With an Error During Apply_image Operationerror message while trying to install Windows 10, the problem might be related to your BIOS.
Sometimes outdated BIOS can cause this issue to appear; to fix it; you need to flash your BIOS and install the latest version.
Updating your BIOS is an advanced and somewhat risky procedure that can causeirreversible damageto your PC if you’re not careful.
To seehow to properly update the BIOSon your motherboard, check your motherboard manual for detailed instructions, as well as our article linked.
Several users reported that updating their BIOS fixed the issue for them, so be extra cautious if you plan to use this solution.
8. Add/remove RAM modules
Another way to fixInstallation Failed in Safe_OS Phase With an Error During Apply_image Operationerror is to add or remove RAM modules.
Several users reported that they fixed the issue simply by adding or removing one or two memory modules to or from their PC. After doing that, the installation went smoothly.
How do I fix 0xC1900101 error when installing Windows 11?
How do I fix a corrupted boot of Windows 10?
PC users who have had the misfortune of experiencing troubles with their systems may find that the boot repair tools for Windows 10 and Windows 11 are a godsend. There is nothing more frustrating than when your computer won’t start up.
Problems during the Windows boot process are more prevalent than you would believe. They can be brought on by anything, from the corruption of a single byte on your hard drive to malfunctioning a boot drive to the absence of a key in the registry.
Fortunately, we’ve developed a guide on thefive best Windows 10/11 boot repair toolsto rescue your PC.
Hopefully, one of our solutions proved helpful for your particular situation. We’d like to hear about how you managed to solve the problem, so feel free to drop us a line in the comments below.
More about the topics:Windows 11,Windows Installation errors
Ivan Jenic
Windows Hardware Expert
Passionate about all elements related to Windows and combined with his innate curiosity, Ivan has delved deep into understanding this operating system, with a specialization in drivers and driver troubleshooting.
When he’s not tackling diverse driver-related problems, Ivan enjoys watching good movies and spending time hiking with his family and friends.
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Ivan Jenic
Windows Hardware Expert
Ivan has delved deep into understanding the Windows OS, with a specialization in drivers and driver troubleshooting.
