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The Computer Restarted Unexpectedly Error [SOLVED]
9 min. read
Updated onJuly 23, 2024
updated onJuly 23, 2024
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Windows is a great operating system, however, the installation process of the OS isn’t always simple.
Speaking of which, several users reported receiving this message while trying to install Windows 10 or Windows 11:The computer restarted unexpectedlyor encountered an unexpected error.Windows installation cannot proceed.
This can be a big problem, but there are several solutions available that you can try.
How can I fix The computer restarted unexpectedly error?
1. Use Registry Editor
In order to fix this problem, you’ll need to use the Registry Editor. To do that, follow these steps:
and double click thesetup.exein the right pane.
2. Check your hard drive cables
Sometimes you might get stuck inThe computer restarted unexpectedlyloop due to hard drive cable problems.
Users reported that switching the cables that connect the hard drive to the motherboard fixed the issue, so you might want to try that.
Keep in mind that by opening your computer case you will void your warranty, so if your PC is still under warranty, it might be better to take it to the official repair center.
3. Reset your BIOS settings and format the installation partition
Few users suggest that you can fixThe computer restarted unexpectedlyloop by resetting your BIOS and setting your USB flash drive as a first boot device.
To see how to do that, refer to your motherboard manual for detailed instructions.
After you’ve made all the necessary changes in BIOS, you need to format your partition by using the diskpart tool. To do that, follow these steps:
4. Change your boot settings
Sometimes your boot settings can causeThe computer restarted unexpectedlyerror to appear. According to users, they managed to fix the problem by making few changes in Command Prompt. To do that, just follow these steps:
This is a peculiar solution, but several users reported that it worked for them, so you might want to try it out.
It’s worth mentioning that this solution is intended for Acer laptops, and if you’re not using an Acer device, this solution might not work for you at all.
Having boot problems in Windows 10? Fixing them is as easy as breathing withthis guide.
5. Disconnect all your USB devices
Most of us use various USB devices on their PC, but sometimes these devices can interfere with Windows and causeThe computer restarted unexpectedlyerror.
If you’re having this problem, be sure to disconnect all your USB devices such as flash drives, printers, and even your USB keyboard and mouse.
Several users reported that disconnecting their USB mouse and keyboard fixed the problem for them, so be sure to try that.
We aren’t sure how your keyboard and mouse can cause this issue to appear, but if you encounter it, be sure to try this solution.
6. Change your BIOS settings
Your BIOS is in charge of many settings, and if your BIOS isn’t properly configured, you might not be able to boot your PC.
In fact, sometimesThe computer restarted unexpectedlyerror can appear due to your BIOS settings. However, you might be able to fix this problem simply by changing few settings.
To do that, follow these steps:
While your PC boots, pressF12to open the boot menu. Now select your UEFI boot device. Keep in mind that you might not have all these settings available in BIOS, and if that’s the case, try to enable the available settings.
If the problem still persists, try disabling the aforementioned settings one by one and check if that solves the issue.
This is a complicated issue, and sometimes in order to fix it, you need to use the trial and error method.
It’s worth mentioning that this isn’t the simplest or a universal solution, but it might work for you, so feel free to try it out.
If this method doesn’t work, be sure to restore your settings to the original values in order to avoid new problems.
7. Use a Windows recovery drive
If you encounterThe computer restarted unexpectedlyerror, you might be able to fix it by using the recovery drive.
Recovery drive is a useful feature that allows you to restore your PC to its original state without reinstalling it.
Some PCs have a recovery drive on their hard drive, but if you don’t have it, you might have to create a recovery drive on another Windows 10 PC. To create a recovery drive, you need to do the following:
Once you create the recovery drive, need to do the following:
Keep in mind that this is an advanced solution, so be extra cautious while performing it. It’s worth mentioning that a recovery drive from another PC might not always work, so it’s always a good practice to create a recovery drive on your PC before you encounter any problems.
Several users reported that they download the recovery drive from their computer manufacturer, so you might want to try that as well. You can also try to fix this problem by usingthird-party toolsto safely recover your drivers.
8. Update your BIOS
In some cases, you might encounter this problem if your BIOS is out of date. Outdated BIOS can sometimes causeThe computer restarted unexpectedlyerror appear, and in order to fix this problem, you might have to update your BIOS.
Updating BIOS is an advanced process, and if you’re not careful you can cause other problems with your PC to occur. In some cases, you can even permanently damage your motherboard, so be extra cautious.
Since you can’t access Windows, you’ll need to download a new version of BIOS on a different PC and move it to your flash drive. Now you’ll need to start Command Prompt and run BIOS update from it.
To see how to update your BIOS, be sure to check your motherboard manual for detailed instructions.
Once you update your BIOS to the latest version, check if the problem is resolved.
What are some variations of thecomputer restarted unexpectedly loop?
The computer restarted unexpectedlyerror can be quite problematic, and speaking of this error, users reported the following problems as well:
The computer restarted unexpectedly or encountered an unexpected errormessage can be rather troublesome and prevent you from installing Windows 10, but hopefully, you’ll be able to fix it by using one of our solutions.
Let us know which one worked for you in the comments section below.
More about the topics:Windows Installation errors
Milan Stanojevic
Windows Toubleshooting Expert
Milan has been enthusiastic about technology ever since his childhood days, and this led him to take interest in all PC-related technologies. He’s a PC enthusiast and he spends most of his time learning about computers and technology.
Before joining WindowsReport, he worked as a front-end web developer. Now, he’s one of the Troubleshooting experts in our worldwide team, specializing in Windows errors & software issues.
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Milan Stanojevic
Windows Toubleshooting Expert
Before joining WindowsReport, he worked as a front-end web developer. Now, he’s specialized in Windows errors & software issues.
