Teams Status Stuck on Unknown: 4 Tips to Change It

Microsoft Teams on web offers an alternative to check live status

4 min. read

Updated onJuly 31, 2024

updated onJuly 31, 2024

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Key notes

Microsoft Teams is one of the most productivereal-time communicationand professional collaboration platforms.

Sadly, many users complain about their Teams Status being stuck on Unknown, making it impossible to know their availability status.

Why does my Teams status say unknown?

Many factors can be responsible for the Microsoft Teams status being stuck on unknown. Some are:

Also, corrupt cache files and other factors can cause the issue. Nonetheless, we’ll take you through some fixes to get your Teams status available again.

How do I fix the Microsoft Teams status unknown?

Before proceeding with any advanced troubleshooting steps, go ahead with the following:

If the issue persists and the status is still stuck on unknown, proceed with the solutions below.

1. Sign out and sign into your Microsoft Teams account

Signing out of your account from Microsoft Teams will fix any sign-in issues causing your status to be stuck on unknown. Readhow to fix Microsoft Teams keep restartingissue on your PC.

2. Clear the Microsoft Teams cache

Clearing the Microsoft Teams app cache will delete the corrupt data files causing the apps to malfunction.

3. Update Microsoft Teams

Updating Microsoft Teams will resolve bugs affecting it and install new features to improve its performance.

4. Reinstall Microsoft Teams

Check our guide aboutfixing Windows not connecting to update serviceif the error occurs on your PC.

However, we have a detailed guide onways to fix operations that failed with unexpected errorin Teams.

Alternatively, you can read our guide onMicrosoft Teams status stuck on Out of Officeand ways to fix it. We also have a great article on what to do ifMicrosoft Planner is not working, so you might want to visit it.

In conclusion, the solutions outlined above are effective if Microsoft Teams status is stuck on unknown. If you have any questions or suggestions, kindly use the comments section.

Teams Status Stuck on Unknown: 4 Tips to Change It#

Why does my Teams status say unknown?#

How do I fix the Microsoft Teams status unknown?#

1. Sign out and sign into your Microsoft Teams account#

2. Clear the Microsoft Teams cache#

3. Update Microsoft Teams#

4. Reinstall Microsoft Teams#