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Surface Sleep of Death: How to Wake up Microsoft Surface
Use a keyboard shortcut to wake up the device
5 min. read
Updated onAugust 8, 2024
updated onAugust 8, 2024
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To fix various driver issues on your PC, you will need a dedicated tool to find the freshest and the original drivers. You can use PC HelpSoft Driver Updater to do it in 3 easy steps:
Surface Pro4 is part of Microsoft’s versatile Surface Pro family. With all Microsoft’s huge efforts in making the device as stable as possible, the Surface Pro 4 has its share of issues. One that bugged users for a long is the Surface sleep of death.
Several users constantly report this issue while also mentioning that they are faced with ablack screen of deathor that their device won’t boot. So, let’s find out how you can fix Microsoft Surface’s Sleep of Death.
What can I do if Surface Pro 4 doesn’t wake up from sleep?
Before we start with the slightly tricky solutions, try these quick ones:
If none work, head to the fixes listed next.
1. Install the necessary drivers
If you’re having issues withSleep ModeandSurface Pro4, the problem might be your drivers. To fix this problem, you must ensure that all your drivers are updated.
Users suggest installing the latest drivers from Intel and checking if that solves your issue.
Alternatively, to save some time looking for the right driver, we suggest using a third-party application such asPC HelpSoft Driver Updater.
This is the quickest and most efficient way to update drivers correctly.
PC HelpSoft Driver Updater quickly scans your system to find not all the outdated components. Then, it suggests several alternatives.
If you’re unsure about the right components and less tech-savvy, PC HelpSoft Driver Updater will do the job for you.
⇒Get PC HelpSoft Driver Updater
2. Use the keyboard shortcut
A single keyboard shortcut seems to do the trick if your Surface Pro device won’t wake up fromsleep. But based on our research, we found several hotkeys that help wake up a Surface device from the Sleep of Death. Try all of the following:
3. Disable the hibernate mode
Once you turn off the hibernation, put your Surface device tosleepagain and try to wake it up.
This solution helps because when the hibernation mode is disabled, yourSurface Pro4 can either go tosleepor shut down completely without being caught in hibernation.
4. Set everything to Hibernate
This solution was confirmed byone Reddit user, so we can say it helped at least someone. Hopefully, it will also help you, but if it doesn’t, try the other solutions from this article.
Although it looks strange that we listed two consecutive solutions that negate each other, it makes sense because the cause of the problem is different on differentSurface Pro4 devices.
5. Change the network card settings
This solution also solved the problem for a few users who believed theSurfacebook was dead.
If it does, it means that maybe you’ve altered your wireless network card so as not to allow theSurface Pro4 to fall asleep to save power.
6. Change the Sign in options
Again, this proved helpful for a few users.
Anyway, if yourSurface Pro4 requires sign-in when it wakes up fromsleep, errors might eventually appear. So, the solution is to turn off this option in Settings.
That’s about it for our article; one of these solutions should have helped fix Sleep of Death in Microsoft Surface.
Before you leave, find out how tospeed up the Interneton a Surface device.
If you have any comments, questions, or suggestions, just let us know in the comment section below.
More about the topics:sleep mode issues
Ivan Jenic
Windows Hardware Expert
Passionate about all elements related to Windows and combined with his innate curiosity, Ivan has delved deep into understanding this operating system, with a specialization in drivers and driver troubleshooting.
When he’s not tackling diverse driver-related problems, Ivan enjoys watching good movies and spending time hiking with his family and friends.
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Ivan Jenic
Windows Hardware Expert
Ivan has delved deep into understanding the Windows OS, with a specialization in drivers and driver troubleshooting.