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SSRS is Not Sending Emails: 10 Tested Ways to Fix it
This issue is usually due to lack of permissions or improper configuration
5 min. read
Published onJuly 16, 2024
published onJuly 16, 2024
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When SSRS (SQL Server Reporting Services) fails to send emails, that’s usually due to improper SMTP server configuration. You should also check the SSRS permissions. There are a lot more possible cause but we covered all with the solutions below.
What can I do if SSRS is not sending emails?
1. Check the SMTP server configuration
Ensuring that your SMTP server settings are correctly configured will allow SSRS to communicate properly with your email server, facilitating successful email delivery.
2. Ensure proper permissions
Correct permissions are crucial for the seamless sending of emails by SSRS, as insufficient permissions can block the email-sending process.
3. Update and configure .NET Framework for TLS 1.2
Enabling TLS 1.2 ensures a secure and compatible connection with modern SMTP servers, potentially resolving many mail sending issues.
4. Check the log files for errors
Log files provide detailed error messages which can help pinpoint the exact issue causing the failure in sending emails.
5. Use an alternative SMTP relay service
Using a reliable SMTP relay service can bypass issues caused by specific SMTP servers, ensuring consistent email delivery.
6. Restart the SQL server Reporting Services
Restarting the Reporting Services can resolve temporary glitches and refresh the service’s ability to send emails.
7. Validate the email address and addresses format
Correct and properly formatted email addresses are essential for successful email delivery.
8. Investigate and resolve specific error codes
Addressing specific error codes can provide targeted solutions for issues that are hindering the email sending process.
9. Change email subscription owner
Changing the ownership ensures that outdated or invalid user accounts do not block the email subscription process.
10. Use PowerShell to test email sending
Using PowerShell allows you to manually verify if the email configuration is correctly set up and working.
By following these steps, you should be able to resolve most issues related to SSRS not sending emails. To prevent future issues, regularly check your SMTP server settings and ensure your SSRS service account has the necessary permissions.
If you cleared out this issue, follow our guide onhow to set up a SMTP server for Office 365. If you get aSMTP authentication error, click the highlighted link to learn how to fix it.
Hit the comments below to let us know if our guide help you fix the SSRS not sending emails problem.
More about the topics:Email error,SMTP
Claudiu Andone
Windows Toubleshooting Expert
Oldtimer in the tech and science press, Claudiu is focused on whatever comes new from Microsoft.
His abrupt interest in computers started when he saw the first Home Computer as a kid. However, his passion for Windows and everything related became obvious when he became a sys admin in a computer science high school.
With 14 years of experience in writing about everything there is to know about science and technology, Claudiu also likes rock music, chilling in the garden, and Star Wars. May the force be with you, always!
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Claudiu Andone
Windows Toubleshooting Expert
Oldtimer in the tech and science press, with 14 years of experience in writing on everything there is to know about science, technology, and Microsoft
