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Screen turns red when capturing a screenshot in Windows 10/11
3 min. read
Updated onAugust 5, 2024
updated onAugust 5, 2024
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To fix various driver issues on your PC, you will need a dedicated tool to find the freshest and the original drivers. You can use PC HelpSoft Driver Updater to do it in 3 easy steps:
Windows 10 May 2019 Updategot a cumulative update recently.
KB4512941brought a long list of bug fixes and improvements, but it also came with a series of problems.
After installing it,Windows 10users complained abouthigh CPU usagetriggered by abugwith theSearchUI.exe process. Others complained that theupdate broke their Windows search experience.
Now, a new series of reports show that those weren’t the only problems with KB4512941. Users aresayingthat the update is causing their screen to turn red when theytake a screenshot:
My screen turns red when I capture ascreenshot. How can I turn it off? I haven’t changed any settings; yesterday it was fine. I tried using different snipping tools, and the regular PrtSc button. All red.I have the night mode off, and everything else is regular.
And here’s the OPsscreenshot:
And this isn’t the only report, as other users confirm the problem.
What can I do if my screen turns red when taking screenshots in Windows 10?
If you’re in the same boat and experience this weirdbug, you’ll be happy to know that there are a couple of fixes.
1. Rollback your display driver
It seems like the problem is caused by the displaydriver, and the first step is to roll back thedriverto a previous version. To do that, follow the steps:
If the rollback option isn’t available, then go to the next solution.
Keep in mind that if the rollback works, you’ll have to prevent Windows from auto-updating thedriverin the future. If you don’t know how to do that, check out thisuseful guide.
2. Update the display driver from the manufacturer’s website
If the rollback option is missing or if it doesn’t solve the problem, then you’ll have to update yourdriverto the latest version.
Just go to the website of yourdriveror PC manufacturer and check what’s the latestdriverreleased for your model and OS. If there is a newdriver,uninstall the old oneand install the newly downloadeddriver.
If you need more info on how to update yourgraphics card‘sdriver, we’ve prepared astep-by-step guidethat will help you do it with ease.
3. Use a third-party driver updater
The better way to manage all your PC drivers and update them with the latest official versions is by employing specialized driver update tools.
By choosing this alternative, you will efficiently install missing drivers or fix broken ones that can compromise your system functionality. In terms of updating, you only have to select the outdated ones and automatically update them.
Therefore, using the following third-party solution will definitely help you to update GPU drivers correctly, without affecting the system.
⇒Get PC HelpSoft Driver Updater
After that, the problem should be solved.
Have you encountered any similar issues inWindows 10v1903?
Share your experience along with any other questions in the comments section below.
More about the topics:Fix Driver issues,Windows 10 May 2019 Update
Vlad Turiceanu
Windows Editor
Passionate about technology,Windows, and everything that has a power button, he spent most of his time developing new skills and learning more about the tech world.
Coming from a solid background in PC building and software development, with a complete expertise in touch-based devices, he is constantly keeping an eye out for the latest and greatest!
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Vlad Turiceanu
Windows Editor
Coming from a solid background in PC building and software development, he’s a Windows 11 Privacy & Security expert.
