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Razer Headphones are Not Working: 7 Ways to Fix Them
Explore the best methods to resolve this issue once and for all
6 min. read
Updated onApril 19, 2024
updated onApril 19, 2024
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Key notes
We figure a bunch of folks have suffered the problem of the Razer Kraken drivers not working; well, here is our guide to getting you well on your way to fixing this issue.
The Razer Kraken headset is a pair ofheadphones designed for gaming. Kraken headphones include retractable microphones that players can usually utilize for multiplayer games.
However, some users have reported that the Razer Kraken USB mic is not working for them.
The headphones might have great audio, but it’s hard to keep the faith between the Razer headset not being detected and the Razermic not working.
Why is my PC not detecting my Razer Kraken headset?
If your PC has not been able to detect your plugged-in Razer Kraken, it is usually because of one of the following reasons:
This is not an exhaustive list, and there could be many other reasons, but regardless of the causes, our suggested solutions should suffice if the Razer headset is not working on a PC or is not detected.
Moreover, the issue can occur on different Windows iterations and applications:
Why is the Razer Kraken X mic not working?
If this issue occurs, it’s possible thatRyzen Synapse is not detecting the headset. This could be a driver issue, or your headset might not be configured appropriately.
Other brands also have this issue, and many reported thatHyperx Cloud 2 microphone is not workingon Windows. If this happens, check if everything is connected correctly and ensure you have selected the correct input device.
We coveredUSB headset issuesin a separate guide; you should check it out if you want more in-depth solutions.
How do I get my Razer headphones to work?
1. Use the Hardware and Devices Troubleshooter
Hardware and Devices is a built-in Windows 10 troubleshooter that helps users repair peripheral devices. Thus, that troubleshooter might provide a fix for the Razer Kraken microphone.
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Open Run by pressing theWindowskey +R. EnterControl Panelin Run, and hitEnter.
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Next, clickTroubleshooting.
3.ClickView allon the left of the Control Panel window.
- SelectHardware and Devicesto open the window shown directly below.
5. ClickAdvancedand selectApply repairs automatically.
- Follow the wizard till the end then reboot your PC.
If you also haveissues with your Razer mouse, don’t hesitate to check our comprehensive guide and make your device work again.
2. Update the drivers with an advanced tool
Updating your drivers is the best solution to keep you away from this kind of issue. But, doing it manually can be time-consuming.
Aspecialized driver updatercan simplify this process and greatly reduce the time needed to do it. Powerful features allow you to quickly scan your computer for a faulty driver and replace it in a matter of minutes.
3. Make the Razer Kraken Headset Microphone your default device
Sometimes Windows 10 automatically choose which device to be your default one for sounds. Choose the Razer headset and check if the problem persists.
4. Adjust the Headset Microphone Line in Volume
Maybe the volume level for the Razer microphone is set to a low level right from the driver properties, even if this is an infrequent event. Check the settings to be sure.
5. Run the software in Administrator Mode
Run all the games and other software; you utilize the Kraken microphone in admin mode. That will ensure the software can access all connected peripherals.
You should try this solution if Razer Kraken drivers are not working after an update.
6. Roll Back the Realtek Audio driver
Updating drivers often fixes peripherals. Yet, some Razer Kraken users have stated that rolling back Realtek audio driver updates fixed their headphones’ microphones.
7. Reinstall the Razer Kraken drivers
How do I reset my Razer Kraken headset?
You should use the same steps we discussed inSolution 1. This will automatically reset the Kraken headset. And when it is reconnected, you will have it back to default settings.
Not only the headset can give you various issues, but also the Razer mouse. Thus, we’ve also written a comprehensive guide to help yousolve all your mouse issues.
Ahardware repairmight be required if the above resolutions don’t fix your Razer Kraken microphone.
You can return your Razer headphones to the manufacturer to repair or replace the headset if it’s still within a warranty period. Razer headsets have a one-year warranty support period.
We hope you have resolved the issue of your Razer Kraken drivers not working. Let us know how it worked for you in the comments section below.
Matthew Adams
Windows Hardware Expert
Matthew is a freelancer who has produced a variety of articles on various topics related to technology. His main focus is the Windows OS and all the things surrounding it.
He is passionate about the tech world, always staying up-to-date with the latest and greatest. With an analytical view, he likes problem-solving, focusing on errors and their causes.
In his free time, he likes to read and write about history and tries to always develop new skills.
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Matthew Adams
Windows Hardware Expert
He is passionate about everything surrounding Microsoft’s OS, focusing on troubleshooting guides & tips for everyday problems.
