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Planning to buy a Hisense TV? It’s triggering weird problems on Windows PC

There are several verified reports of the rather scary issue

4 min. read

Published onApril 24, 2024

published onApril 24, 2024

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We recently came across another instance validating the statement,Too much of a good thing can be bad, when applied to technology. This time around, it’s a Hisense smart TV conflicting with a Windows PC!

Over the years, a few users have reported a series of mysterious issues with their Windows computers. For instance, problems with network discovery,Settingsapp not opening, a missingTaskbarandStart Menu,Task Managerpersistently hanging, inability to set upRemote Desktop, andscreen flickering.

Updating the OS orreinstalling Windowsoften worked as a short-term solution, but nothing would last for long. And that set of users couldn’t find a solution. No matter what they did, the problem simply reappeared!

Until one day whenPriscilla Snow, a musician and composer, tried to get to the bottom of things. This venture of her’s led to a series of mind-boggling revelations!

Unravelling the mystery connection between a smart TV and Windows PC

Unravelling the mystery connection between a smart TV and Windows PC

WhenSnowset out to uncover what was actually causing the problem instead of, yet again, reinstalling Windows or replacing the PC altogether, she came across aRedditthreadwhere a Windows user detailed encountering a similar scenario.

This ultimately led her to aMicrosoft forumwhere another user had discovered the underlying cause. And to everyone’s surprise, it was aHisense Android Smart TV!

Narayan B, the user credited with identifying the problem, explained what caused it in the first place,

AndPriscilla Snowhad aHisense 50Q8G- 50″ Smart 4K ULED Android TV!

It also came as a relief thatNarayan Balready knew the solution and had shared it in detail on the forum. It involved initially disabling theDevice Association Service, opening theRegistry Editoras with theSYSTEMuser, and deleting allDAFUPnPProviderkeys under the following path:Computer\HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\DeviceAssociationService\State\Store

Narayan Bdiscovered similar keys under other locations in the Registry, so you have to delete them all, then reboot the PC, and finally, run theDevice Association Service.

OncePriscilla Snowwas done with changes, to her surprise, everything started working, be it theSettingsapp, remote desktop setup,Bluetoothfunctionality, or theTask Manager. It seemed like her PC had come back to life!

You can readPriscilla Snow‘s experience onCohost.

But even now, many questions remain unanswered. Why did the Hisense smart TV affect only one of the Windows PCs for every user? Why not the others? Are other devices, like smartphones, also prone to this issue? If yes, what exactly goes wrong with them?

Besides, the whole episode serves as a reminder that devices within the household conflict a lot more than we know. Because we never realize there’s a problem until something stops working altogether!

What’s your take on the Hisense smart TV conflicting with Windows PCs for some? Share with our readers in the comments section.

More about the topics:Smart TV,Windows 11

Kazim Ali Alvi

Windows Hardware Expert

Kazim has always been fond of technology, be it scrolling through the settings on his iPhone, Android device, or Windows PC. He’s specialized in hardware devices, always ready to remove a screw or two to find out the real cause of a problem.

Long-time Windows user, Kazim is ready to provide a solution for your every software & hardware error on Windows 11, Windows 10 and any previous iteration. He’s also one of our experts in Networking & Security.

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Kazim Ali Alvi

Windows Hardware Expert

Kazim is specialized in hardware devices, always ready to remove a screw or two to find out the real cause of a problem.