Share this article

Improve this guide

Number Keys Not Working: 5 Ways to Fix it

Disabling mouse keys is the easiest fix

3 min. read

Published onAugust 7, 2024

published onAugust 7, 2024

Share this article

Improve this guide

Read our disclosure page to find out how can you help Windows Report sustain the editorial teamRead more

To fix various driver issues on your PC, you will need a dedicated tool to find the freshest and the original drivers. You can use PC HelpSoft Driver Updater to do it in 3 easy steps:

At times, some of us have found the number keys not working in Windows 10 and 11, while the other keys worked fine. In this exact situation, it’s usually the misconfigured settings or keyboard drivers to blame!

In a few cases, all number keys on the keyboard stopped working except 5 and 6, while for others, theNumeric Keypadwas unresponsive. For the latter, check theNum Lockkey.

Also, reconnect the keyboard, clear any dust accumulation under the non-working keys, and look for jammed keys. For instance, if theAltkey is jammed, pressing number keys won’t register a response.

What can I do if the number keys are not working?

What can I do if the number keys are not working?

1. Turn off mouse keys

In 4 out of 5 cases, disablingMouse keysdid the trick when the number keys on the right(Numeric Keypad)were not working!

2. Terminate/uninstall conflicting apps

2.1. Terminating the app

2.2. Uninstalling the app

In the past,Microsoft PowerToys (specifically FancyZones)andAdobe Flash Playerwere found to be the underlying cause when number keys were not working on an HP or Lenovo laptop.

If a simple removal doesn’t work, use aneffective software uninstaller toolto get rid of all leftover files and Registry entries!

3. Reinstall the keyboard driver

4. Update the keyboard driver

In some cases,updating the keyboard drivergot the number keys working again on Windows 11. Although, you may sometimes have to check the manufacturer’s website for the latest version and thenmanually install the driver!

When it comes to drivers the best option is to use professional software. That way you will not only be able to update all your drivers in just a few minutes, but also keep them up to date in the long term.

⇒Get PC HelpSoft Driver Updater

5. Contact support

When nothing helps, you can be fairly certain that it’s a hardware issue to blame. To confirm the same, connect the problematic keyboard to another PC and verify whether it starts working. If not, you should visit a local repair shop or contact the manufacturer’s support team.

In case it is beyond repair, discover our top picks forWindows-compatible keyboardsand get one today. Also, before you leave, learn themost useful Windows shortcutand save plenty of time!

For any queries or to share which fix worked for you, drop a comment below.

More about the topics:Keyboard issues,PC

Kazim Ali Alvi

Windows Hardware Expert

Kazim has always been fond of technology, be it scrolling through the settings on his iPhone, Android device, or Windows PC. He’s specialized in hardware devices, always ready to remove a screw or two to find out the real cause of a problem.

Long-time Windows user, Kazim is ready to provide a solution for your every software & hardware error on Windows 11, Windows 10 and any previous iteration. He’s also one of our experts in Networking & Security.

User forum

0 messages

Sort by:LatestOldestMost Votes

Comment*

Name*

Email*

Commenting as.Not you?

Save information for future comments

Comment

Δ

Kazim Ali Alvi

Windows Hardware Expert

Kazim is specialized in hardware devices, always ready to remove a screw or two to find out the real cause of a problem.