Microsoft Teams Profile Picture Not Showing: 5 Quick Ways to Fix

Try clearing the Teams cache or reinstalling the application

4 min. read

Updated onApril 23, 2024

updated onApril 23, 2024

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For some users, the Microsoft Teams profile picture does not show and your account may appear as anunknown useror just initials. This issue is usually caused by a corrupted Teams cache, but it may also be due to some app bugs. Here’s how to fix it quickly.

What can I do if Microsoft Teams is not showing profile picture?

1. Clear Microsoft Teams cache

Several users face the issueof Microsoft Teams not showing their profile picture. However, most of them resolved the problem by clearing the app cache and relaunching the app.

2. Disable GPU Hardware Acceleration

Often, the GPU acceleration can malfunction, and the things it should force to perform well do not function as expected.

In such a case, we advise you to disable the GPU acceleration and check whether this resolves the issue.

3. Update Microsoft Teams

Often new updates bring new changes and features, but they also get bug fixes for several issues existing in the previous version of the app.

It is always better to keep the version of the app you are using up to date to ensure that such petty issues don’t come your way.

4. Reinstall Microsoft Teams

Chances are that some files did not get installed during the previous installation, which is why Microsoft Teams is not showing the profile picture. You can uninstall and reinstall the program and check if this resolves the issue.

5. Use Microsoft Teams web

If you are experiencing the issue on the Microsoft Teams desktop app, you can try using the Microsoft Teams web app. You canchange your Microsoft 365 profile pictureand wait for it to reflect on your Teams account.

Chances are that the current version of the Teams app is faulty, which is why the profile picture isn’t showing up. Microsoft Teams on the web is free from such bugs, and the bugs are mostly related to the browser.

Why is the Microsoft Teams profile picture not showing?

After some digging, we found the common reasons why the Microsoft Teams platform does not show your profile picture.

That is it from us in this guide. If you are getting aCaa70007 error with Microsoft Teams, check out our dedicated guide to fix the problem.

We also have a guide that lists some solutions torecover deleted chats in Microsoft Teams. Several users encounter an issue whereTeam asks them to sign in every time.

Did you know that you canintegrate and enable ChatGPT in Microsoft Teams? If not, you can refer to our guide and allow the functionality.

Feel free to let us know in the comments below which one of the above solutions helped you resolve the Microsoft Teams not showing profile picture issue.

Microsoft Teams Profile Picture Not Showing: 5 Quick Ways to Fix#

What can I do if Microsoft Teams is not showing profile picture?#

1. Clear Microsoft Teams cache#

2. Disable GPU Hardware Acceleration#

3. Update Microsoft Teams#

4. Reinstall Microsoft Teams#

5. Use Microsoft Teams web#

Why is the Microsoft Teams profile picture not showing?#