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Microsoft Teams Notifications Not Working: 10 Best Fixes
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Published onJuly 12, 2024
published onJuly 12, 2024
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Are Microsoft Teams notifications not working? Try these proven troubleshooting ideas for a quick remedy.
Many users have started seeing unusual notification issues after the recent upgrade of the ClassicMicrosoft Teamsto New Teams.
There are many threads where users are asking for help on the Microsoft Answers portal. One example is this one created by Microsoft Answers alias Chris West2:
I’ve reproduced the issue and tried several fixes to see which one works reliably. Read on to find out which ones are worth a try!
How To Fix Microsoft Teams Notifications Not Working
I organized the following fixes from easiest to hardest. If you’ve already tried some of these, you can skip them.
Update Windows and Teams
If you’ve just seen the New Teams app, you’ve likely received an OTA update for Microsoft Teams only. Windows might be missing the necessary system codes to integrate the app within its notifications system.
Therefore, you must update Windows 10 or 11 by following these steps:
Enable Teams Notifications in Windows Settings
Before updating Windows, you might not find the New Teams app as an option on theNotifications & options.
After updating the OS, try the following:
If this option isn’t available yet, move on to the next troubleshooting ideas below.
Allow Notifications in New Teams Settings
Someone has likely deactivated various notification choices in the New Teams app. Or, when your organization configured your profile for the app, they might not have enabled system notifications. In these situations, try the following steps to fix Microsoft Teams notification errors:
Disable Focus Assist
The Focus assist tool might block notifications from the Teams app if it’s enabled.
Deactivate this service by accessingFocus assistfrom theStart Menuand selecting theOffradio button.
Change Microsoft Teams’ Status
Did you set your MS Teams’ status to anything other than Available? If so, certain statuses can prevent notifications to allow you distraction-less work.
If you select any of these statuses, notifications will be blocked automatically:
Click on yourMS Teams profile pictureto open the statuses context menu. There, click on the current status and chooseAvailablefrom thedrop-down menu.
If you used Viva Insights to book a focused work time on Teams, you also won’t see any notifications. Do the following to deactivate this setting:
Enable Channel Specific Notifications
If Microsoft Teams notifications aren’t working for a specific channel, follow these steps to remedy this problem:
Clear Microsoft Teams Cache
Run Teams in Safe Mode
If you’ve integrated third-party apps in Teams and they’re interfering with its notifications system, safe mode should help.
Find the app icon in theStart Menu. PressShifton the keyboard anddouble-clickon the app.
This should force Teams to launch in safe mode.
Repair Microsoft Teams
If you repair Teams, you won’t lose existing data.
Switch to the Classic Teams
If none of the above works for you, go back to theClassic Teamsapp by following these steps:
If you don’t find the above setting, uninstall the new app from theStart Menuby clicking on theUninstalloption in theright-clickmenu.
Now, download Classic Teams from theGo.Microsoft.Comportal. This is the official build.
Install the app to access the classic interface.
Summary
So, now you know how to deal with Microsoft Teams notifications not working.
Do you know a secret hack to fix the Teams notifications issue? Let me know by commenting below. Moreover, if you’re having trouble with thevertical scrollbar missingon the app, or theUnknown User error, we’ve got you covered!
More about the topics:How to,Microsoft Teams
Vlad Turiceanu
Windows Editor
Passionate about technology,Windows, and everything that has a power button, he spent most of his time developing new skills and learning more about the tech world.
Coming from a solid background in PC building and software development, with a complete expertise in touch-based devices, he is constantly keeping an eye out for the latest and greatest!
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Vlad Turiceanu
Windows Editor
Coming from a solid background in PC building and software development, he’s a Windows 11 Privacy & Security expert.
