Microsoft Teams is adding one of the worst things about phone calls
Microsoft Teams update to introduce one of the worst things about ‘normal’ phone calls
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If you’ve ever been left waiting to connect to aMicrosoft Teamscall and thought, “what might make this experience even more tedious?”, then you may just be in luck.
Thevideo conferencingservice has announced it will be adding hold music for users unlucky enough to have their call transferred.
When a call transfer is initiated, music “can be played” to those on hold, the company said ina new entryon theMicrosoft 365roadmap - replacing the silent void that is currently in place as you wait to be connected.
Hold please
It’s not yet known exactly what music will be played to those on hold - whether it’s elevator-style muzak, some smooth summer jazz, or even customized options to let you play whatever song you choose.
The feature has a scheduled general availability date of September 2022, so users won’t have too long to wait to “enjoy” the new addition. When released, it will be available for all users acrossMicrosoftTeams on web, desktop and Mac.
Here’s our list of the best headsets for conference calls right now>How to set up a Microsoft Teams meeting>Exclusive: The numbers that show Zoom, not Teams, is the king of video conferencing
The addition is the latest from Microsoft Teams as the company looks to make using the platform more intuitive and helpful for users.
Recently, Microsoft announced users would have the option tochoose live captionsin whatever language they like. When starting and setting up a call, Microsoft Teams users will be able to select live captions in the language of their choice, helping them gain better understanding with other participants.
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Elsewhere, the company also noted it is working on an “Interactive Large Gallery” upgrade that will mean your calls will now include feeds fromup to 49 video participantsat once. Users can interact with others via actions like pin and spotlight, and observe their meeting activity like raise hand and reactions.
Microsoft has also announced it is working on addingQuestion and Answer capabilitiesto Teams webinars and meetings, bringing a whole new level of interactivity and collaboration.
Mike Moore is Deputy Editor at TechRadar Pro. He has worked as a B2B and B2C tech journalist for nearly a decade, including at one of the UK’s leading national newspapers and fellow Future title ITProPortal, and when he’s not keeping track of all the latest enterprise and workplace trends, can most likely be found watching, following or taking part in some kind of sport.
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