Share this article
Improve this guide
Laptop Camera Not Working Windows 11 - DIY Troubleshooting Guide
7 min. read
Updated onJune 10, 2024
updated onJune 10, 2024
Share this article
Improve this guide
Read our disclosure page to find out how can you help Windows Report sustain the editorial teamRead more
Is your laptop camera not working on Windows 11?
First, it’s important to note that it’s different from a peripheralwebcamyou can connect to your PC. I’m talking about built-in laptop cameras which are much finer and fragile from the hardware point of view.
In this DIY troubleshooting guide, I’ve outlined tried and tested fixes you can try at home. I’ve reproduced the Windows 11 laptop camera’s black screen and no signal issues to ensure that the fixes actually work. So, let’s begin!
Why Is My Laptop Camera Not Working on Windows 11?
When a laptop camera doesn’t work on a Windows 11 OS, you’ll get the following preview when you open the Camera app or API:
The root cause behind this could be any of the following issues:
Supported Windows 11 Laptop Models
The troubleshooting instructions below are suitable for Windows 11 laptop devices rather than desktop PCs. The fixes I’ve mentioned are generic and will apply to any of the following laptop manufacturers and brands:
How To Fix Laptop Camera Not Working Windows 11
Now that you understand the basics of why your laptop camera isn’t working, try these fixes. I’ve listed them from the simplest to the most complex.
Basic Troubleshooting Steps
Try these quick checks you go ahead with more time-consuming troubleshooting methods:
Reset the Windows 11 Camera App
The Camera app is the default interface that relays the digital signal received from the camera hardware. Since this is a built-in app, it might suffer from a temporary bug caused by the latest Windows Update. Follow these steps to reset it:
Run Windows 11 Camera Troubleshooter
Update Camera Driver
If you would like to streamline the driver updating process you can always opt for specialized tools, such asPC HelpSoft Driver Updaterfor example. This tool will fix any issues related to drivers and you will gain control over your laptop camera in no time at all.
Uninstall and Reinstall Camera
Download and Install Camera Firmware
You can also try to run the built-in webcam using the manufacturer’s own camera app and utilities. For that, you must download the relevant software from your laptop’s driver support page. Find below the steps for an Asus VivoBook X509JA laptop. The instructions are similar for other laptop make and models.
If none of these troubleshooting ideas work for you, don’t hesitate to reach out to the manufacturer’s support team for advanced technical support.
Find below a list of support page links for the top Windows 11 laptop brands:
Summary
Is your laptop camera not working on Windows 11? If you follow this guide until the end, it should be back in proper shape. I included quick fixes that usually resolve this issue and more advanced solutions with step-by-step instructions.
If this guide helped you or you’d like to share critical feedback, comment below.
More about the topics:Windows 11
Vlad Turiceanu
Windows Editor
Passionate about technology,Windows, and everything that has a power button, he spent most of his time developing new skills and learning more about the tech world.
Coming from a solid background in PC building and software development, with a complete expertise in touch-based devices, he is constantly keeping an eye out for the latest and greatest!
User forum
0 messages
Sort by:LatestOldestMost Votes
Comment*
Name*
Email*
Commenting as.Not you?
Save information for future comments
Comment
Δ
Vlad Turiceanu
Windows Editor
Coming from a solid background in PC building and software development, he’s a Windows 11 Privacy & Security expert.
