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Keyset Does Not Exist in Outlook: How to Fix it

Fix Keyset does not exist error by resetting the necessary services

4 min. read

Updated onAugust 5, 2024

updated onAugust 5, 2024

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Key notes

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I have quite a few machines where after launching Outlook and trying to authenticate, they get a Keyset does not exist error.

In today’s guide, we will tackle this error and show you the best ways to fix it.

What does Keyset does not exist mean?

This error affects Outlook and Office 365, and it’s caused by the following:

How can I fix Keyset does not exist error?

1. Perform an IISREST

Keyset does not exist and can be associated with IIS, but after resetting it, the issue should be gone.

2. Remove Cryptographic Services files

3. Switch TPM on or off

4. Update your network drivers

The manual process may find the required drivers to update. However, the chances are you will get the message they are already installed.

In that case, you need a professional driver solution to detect all the outdated drivers on your PC and update them with their official version, all with one click.

⇒Get PC HelpSoft Driver Updater

5. Clear your TPM keys

TPM issues can cause Keyset does not exist errors, but after clearing it, the issue should be gone.

6. Disable Hyper-V

7. Firewall permission

You might get Keyset does not exist server message error due to your firewall, so be sure to configure it properly.

We hope that these solutions were of help to you in fixing the Keyset does not exist error message.

If you’re having further problems, Your computer’sTrusted Platform Module has malfunctionedguide might be able to help you.

We also have a guide onKeyset does not exist error code 80090016which is pretty similar, so don’t miss it.

What solution worked for you? Let us know in the comments below.

Keyset Does Not Exist in Outlook: How to Fix it#

What does Keyset does not exist mean?#

How can I fix Keyset does not exist error?#

1. Perform an IISREST#

2. Remove Cryptographic Services files#

3. Switch TPM on or off#

4. Update your network drivers#

5. Clear your TPM keys#

6. Disable Hyper-V#

7. Firewall permission#