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KB5036980 continues to cause problems, this time with install failures for some
Try installing the update manually
3 min. read
Published onMay 13, 2024
published onMay 13, 2024
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Ever since KB5036980 was released, users have been in distress. First, it was theAccount picture error with error code 0x80070520. Microsoft acknowledged the issue and issued a workaround as well.
Many users have reported that they cannot install Windows 11 Update Version 23H2 KB5036980. Here is what one of the users on Microsoft Community posted:
I’ve been repeatedly trying to install this update, but each time I try to launch the update, it will suddenly stop at 96% and tell me there was something wrong with the install and my PC files would return to the previous “un-updated” state.
I’ve tried every method I could easily find online (Removing all non-essential hardware, did clean boot into Windows, et cetera.), but none of them fixed the isue and I’m suspecting it’s a deeper, less common issue.
How can I fix KB5036980 install issues?
First, check your internet connection or try switching to a stronger connection. Next, ensure you haveenough storage spaceon the system drive, thenrun the SFC scanto rule out system corruption issues.
If these don’t help, try the following things:
You can also try to install this update manually via Microsoft’sUpdate Catalog website. All you need to do is head to the website, type in the update name, and search for it. Once located, click Download. Now, double-click the downloaded file and install the update.
All these bugs and the inability to download Windows updates started with KB5036893, which was released on April 9 and continued even after KB5036980.
Other issues, like black screens and BSoD, were reported after KB5036980 (the optional update) was released. If you are one of them, you might want to trythese BSoD fixesto eliminate the problem.
Are you also facing the same issue in the Windows 11 KB5036980 optional update? If yes, did you try the above workaround? Let us know in the comments below.
More about the topics:Windows 11,Windows Update,Windows update error
Srishti Sisodia
Windows Software Expert
Srishti Sisodia is an electronics engineer and writer with a passion for technology. She has extensive experience exploring the latest technological advancements and sharing her insights through informative blogs.
Her diverse interests bring a unique perspective to her work, and she approaches everything with commitment, enthusiasm, and a willingness to learn. That’s why she’s part of Windows Report’s Reviewers team, always willing to share the real-life experience with any software or hardware product. She’s also specialized in Azure, cloud computing, and AI.
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Srishti Sisodia
Windows Software Expert
She is an electronics engineer and writer with a passion for technology. Srishti is specialized in Azure, cloud computing, and AI.
