It’s not just you, everyone thinks collaboration tools are a nightmare

Some do have their upsides, though

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Digital communication and remotecollaboration toolshave been of tremendous help, not just during the pandemic, but also as workers return to the office, but they’ve also hurt us - a lot.

Some workers are struggling to properly communicate their messages via chats andemails, and for some, it resulted in mental health issues and/or getting fired/demoted on their workplace, a report from Loom found.

Surveying 3,000 U.S. and U.K. adults, working full-time desk jobs, Loom found that 72% are frustrated with their digital communication tools. Almost all (91%) have had digital messages either misunderstood, or misrepresented, at work, and 20% were reprimanded, demoted, or even fired, over them. Two-thirds (62%) said this issue has had negative effects on their mental health, as well.

Collaboration headache

Collaboration headache

That’s why, almost half of office workers (47%) overthink emails and messages they send at work, while 32% would love to replace digital work meetings with recorded and/or asynchronous video.

Before that happens, desk workers are tackling the misunderstanding issue by “Slack-Splaining”:

Apple shelves its plan to get workers back into the office>Microsoft has managed to annoy a whole bunch of IT admins with this new Windows update>Software frustration is costing workers millions of hours every week

Digitalproductivity toolsare not all doom and gloom, though. They’ve empowered some employees to thrive and show their personality more than in the classic office and for 58% - this helps engage and motivate them. For almost all office workers (87%) digital communications tools have improved their job in one way or another.

Loom also claims 81% of workers say their workplace uses asynchronous video, with 36% describing recorded meetings as “the best side-effect of remote work”.

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Sead is a seasoned freelance journalist based in Sarajevo, Bosnia and Herzegovina. He writes about IT (cloud, IoT, 5G, VPN) and cybersecurity (ransomware, data breaches, laws and regulations). In his career, spanning more than a decade, he’s written for numerous media outlets, including Al Jazeera Balkans. He’s also held several modules on content writing for Represent Communications.

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