Intel Driver and Support Assistant Scan Failure - 6 Proven Fixes

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Published onAugust 26, 2024

published onAugust 26, 2024

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To fix various driver issues on your PC, you will need a dedicated tool to find the freshest and the original drivers. You can use PC HelpSoft Driver Updater to do it in 3 easy steps:

Did you encounter anIntel Driver and Support Assistantscan failure mid-update?

DSA is vital for keeping your Intel drivers up to date, but it’s not immune to errors. This issue can arise from various factors, such assoftware conflictsoroutdated system files. I’ll show you how to troubleshoot and fix it with ease.

But before we begin, try this quick fix:

If it doesn’t solve the issue, try these more detailed solutions in the order they appear in.

6 Ways To Fix Intel Driver and Support Assistant Scan Failure

Simply follow these instructions:

Check Intel DSA Service

The Intel DSA service might be disabled or not running correctly, leading to scan failures. To resolve this, follow these steps:

Check and Update Windows

Outdated Windows versions can cause compatibility issues with the Intel DSA. Here’s how to update it:

After updating, restart your computer and try running the Intel DSA scan again.

Restart Intel DSA Service Using Command Prompt

You can restart the service via the command prompt:

Wait for the service to restart, then close the Command Prompt or PowerShell window.

Disable Ad Blocking Extensions

Ad-blocking extensions in your browser may interfere with the Intel DSA’s ability to perform scans. To check if this is the issue:

Try running the Intel DSA scan again. If it works, consider adding Intel’s website to the extension’s whitelist.

Rescan Intel Driver & Support Assistant

Before the scan, use a compatible and updated browser (Firefox, Chrome, or Edge). Here are the steps:

Reinstall Intel Driver & Support Assistant

If the above steps don’t resolve the issue, reinstalling Intel DSA might be necessary. Here’s how to do it:

The steps above will help you fix the Intel Driver and Support Assistant scan failure. This way, your drivers will stay up to date at all times. You can also learn toinstall Network Driversin Windows andfix support assistanceif it doesn’t work.

Intel Driver and Support Assistant Scan Failure - 6 Proven Fixes#

6 Ways To Fix Intel Driver and Support Assistant Scan Failure#

Check Intel DSA Service#

Check and Update Windows#

Restart Intel DSA Service Using Command Prompt#

Disable Ad Blocking Extensions#

Rescan Intel Driver & Support Assistant#

Reinstall Intel Driver & Support Assistant#