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HP Scanner Not Working on Windows 11? 4 Easy Tips to Try Out

Reinstalling the HP software and drivers is the quickest way to go

4 min. read

Updated onMay 8, 2024

updated onMay 8, 2024

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The HP scanner not working on Windows 11 is a common issue and is often encountered after a Windows 11 upgrade. A similar issue with scanners is also noticed in other brands like Canon, Epson, Panasonic, etc.

First of all, make sure that the scanner or the multifunctional printer like theHP Deskjet 3755 scanneris turned on. At least a light on the printer’s panel should be lit to let you know about its status.

Also, check if the cables are properly attached to the PC and the scanner. If the scanner is built into the printer, printing a test page could confirm that it’s functioning properly.

What can I do if the HP scanner is not detected in Windows 11?

What can I do if the HP scanner is not detected in Windows 11?

Once done, close the Services window, restart your PC and check if the HP scanner is working now.

2. Run the hardware troubleshooter

Once the process is over, reboot your PC. Check if your HP scanner not working issue is resolved now.

A troubleshooter may help pull up the issues if your scanner won’t run due to a glitch.

3. Update drivers

To manually update drivers follow these steps:

If the scanner driver is outdated or corrupt, your HP scanner can stop working on Windows 11 hence, make sure to keep the drivers updated at all times.

To update the drivers, you may also visit the manufacturer’s website to download the latest driver and install it on your PC.

4. Enable compatibility mode

Now that you are done, check if the HP scanner is working fine.

4. Reinstall the HP Scanner

As the scanner driver is reinstalled, the HP scanner not working issue should be fixed now.

Alternatively, you can run theSFC and the DISM scanto find and fix any corrupt system files.

In case you have recently installed an update, uninstall the update and check if this helps fix the HP scanner not working issue on Windows 11.

If you’re also experiencing issues with the HP Smart app, our guide on how toresolve Windows 11 issues with the HP Smart appcan offer additional troubleshooting methods.

For any other questions or advice, let us know all about them in the comments section below.

More about the topics:scanner,Windows 11

Madhuparna Roy

A diploma holder in computers and with a keen interest in technology, Madhuparna is passionate about writing How-to guides and helping people solve the most intricate Windows issues.

It all started with the evolution of mobile phones and Google, and that has now settled with Windows.

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