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How to fix Undefined - OFFENDING COMMAND printer error
4 min. read
Updated onAugust 6, 2024
updated onAugust 6, 2024
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To fix various driver issues on your PC, you will need a dedicated tool to find the freshest and the original drivers. You can use PC HelpSoft Driver Updater to do it in 3 easy steps:
A number of users havereporteda similar situation: when printing PDF image files or PDF searchable image files to certain kinds of PostScript printers, they will print correctly, but an extra page is printed too. Sadly, this contains the following error message:
Undefined – OFFENDING COMMAND: showpage – STACK
Others say that only a part of the file prints, the design part, while the text doesn’t show up at all.
If you too are having problems with this printer issue, then you should check out the step-by-step guide we’ve written below precisely for cases like yours.
What can I fix the OFFENDING COMMAND printer error?
1. Check the printer’s drivers
Virtually, every printer function that you might want to enjoy can be controlled through the driver. What you’re experiencing this time sounds like a driver issue as well.
That’s why your first troubleshooting step is to make sure you have the most current drivers installed. In general, you could open theprinter’sProperties dialog box, hit theSetup tab, clickAboutand check the version.
Contact the printer manufacturer to obtain the latest version of your printer’s driver. If you are already using it and theUndefined – OFFENDING COMMANDerror keeps reappearing, remove the driver, then try to reinstall it from the original installation disks or CD-ROM.
If this is too complicated or takes you a lot of time, there is an alternative that can provide helpful drivers support directly. With the press of a button, you can install or update any driver within a few minutes.
With specialized software, your PC will be scanned entirely for outdated drivers, broken or corrupted ones, and missing drivers too. Thus you can resolve the printer’s driver with zero effort and high efficiency.
⇒Get PC HelpSoft Driver Updater
2. Untick the Advanced printing features option
The setting Enable Advanced Print Features is often considered a residual of the ancient days of Windows NT. The option was previously known as Always spool in RAW in Windows versions prior to Windows 2000.
When it is disabled, documents will spool in RAW format, which could be Postscript, PCL, or theprinter’s native language. This allows theprinterto easily read the files and helps you stay away from these errors.
3. Delete the existing print queue and add the printer
4. Disable Optimize printing for PS printer option
Also simple and easy is to disable theOptimize printing for PS printer. This could also help you get rid of the issue, so give it a try.
If after performing these troubleshooting steps you still encounter theUndefined – OFFENDING COMMANDerror from time to time, remember this. Other users also report that printing a few files at a time works just fine. This might do the trick, but it’s just impractical when you’re supposed to print large amounts of files.
Also, make sure that yourprinterand the computer are connected to the same network. Double-checking that your computer’s software is updated cannot hurt either.
If you have any other questions or suggestions regarding this particular issue, don’t hesitate to reach in the comments section below.
More about the topics:error,Printer Errors
Milan Stanojevic
Windows Toubleshooting Expert
Milan has been enthusiastic about technology ever since his childhood days, and this led him to take interest in all PC-related technologies. He’s a PC enthusiast and he spends most of his time learning about computers and technology.
Before joining WindowsReport, he worked as a front-end web developer. Now, he’s one of the Troubleshooting experts in our worldwide team, specializing in Windows errors & software issues.
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Milan Stanojevic
Windows Toubleshooting Expert
Before joining WindowsReport, he worked as a front-end web developer. Now, he’s specialized in Windows errors & software issues.
