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How to fix Samsung printer/ scanner issues in Windows 10
3 min. read
Updated onMay 15, 2024
updated onMay 15, 2024
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ManyWindows 10 April Updateusers complained about printer andscannerproblems. Judging by the reports available onMicrosoft’s forum, these issues are prevalent for Samsung printing andscanningdevices.
HP, the new owner of the affected Samsung devices already escalated the problem to Microsoft, as it occurred shortly after usersinstalled the latest Windows 10 versionon their computers.
It has been a month since I didnt use myscanner. Yesterday after trying to use it I kept getting the following message : I/O error while communicating with the device.Please wait and tryscanningagain.If it does not help, please turn the device off, then switch it on and wait while it warms up. […]I did lookup on the internet, many people seem to have the same problem after the above windows update. Also did contact HP, that is the new owner of Samsung printers and was told that HP has escalated the matter to microsoft, since it did happen after the recentupdate. HP claims is microsofts problem not their.
While there is no official solution to fix this problem, users suggested a few workarounds that might solve the issue. However, if you want to solve printer andscannerissues inWindows 10v1803, you also need a bit of luck. Nevertheless, we’ll list a few of the solutions suggested by users as some of them may help you fix the problem.
Fix printer and scanner issues on Windows 10
1. Download the latest OEM drivers for Windows
Users suggested that downloading the newest possible OEM driver package for Windows might solve this bug. Once downloaded, install the driver package in compatibility mode.
If you want a quicker and safer process, install the OEM driver usingdedicated driver updating software. It will automatically install and repair all your drivers.
The software can run in the background and take care of your drivers on a regular basis. It is easy to use and suitable for any device since it is very lightweight.
2. Disable Windows Defender
Other users suggested thatWindows Defender might be the culpritand turning it off when using your printer orscannershould fix the problem.
3. Run the Printer and Hardware troubleshooters
In rare cases, running the built-inWindows 10Printerand Hardware troubleshooters may help you solve the problem. Go to Settings > Update & Security > Troubleshooter and run these two troubleshooters.
If you come across other solutions to fix this problem, let us know in the comments below. We’ll update this guide as soon as new information is available.
More about the topics:Windows 10 April Update,windows 10 fix
Madalina Dinita
Networking & Security Specialist
Madalina has been a Windows fan ever since she got her hands on her first Windows XP computer.
She is interested in all things technology, especially emerging technologies – AI and DNA computing in particular.
Prior to joining the WindowsReport team, she worked in the corporate world for a number of years.
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Madalina Dinita
Networking & Security Specialist
Madalina is a Windows fan since forever, especially interested in AI, emerging technologies, privacy, and security.
