Share this article

Improve this guide

How to Fix PS4 Error SU-42118-6 in 5 Easy Steps

If your PS4 won’t update with error SU-42118-6, Safe Mode has the answers

5 min. read

Updated onJuly 30, 2024

updated onJuly 30, 2024

Share this article

Improve this guide

Read our disclosure page to find out how can you help Windows Report sustain the editorial teamRead more

Key notes

PlayStation users have been experiencing SU-42118-6 on their Slim consoles for a while now, along with other PS4 errors such asSU-30746-0and SU-30767-3.

The tricky thing about PS4 error code SU-42118-6 and the othersis that the messagesonly display the numerical codes with no real clue as to what causes the issue.

Don’t worry, we’ll not only show you how to fix PS4 SU 42118 6 but also understand what triggers it and how to avoid it in the future.

What is the error code SU 42118 6?

PS4 error SU-42118-6 comes from a broken ribbon connector between your motherboard and BD-ROM. You risk triggering it if you disassemble your console either while cleaning it or for another reason.

When this happens, the system won’t be able to communicate with the BD-ROM.

Improper assembling of your PS4 hardware can also cause it to startturning off randomly. Thus, SU-42118-6 can often leave you stuck in a restart loop.

You may have also stumbled upon this variation of the error:PS4 system software update errorSU-42118-6.

If your console cannot find an appropriate firmware update file, it will simply say thatan error has occurredSU-42118-6.

You usually get PS4 update error SU-42118-6 when you’ve not updated yourconsolefor a long time, and the firmware version it runs is no longer supported by Sony.

The issue is pretty similar to SU-30746-0 which displays a black screen with the following error message whenever you boot your PS4 console:

An error has occurred.

(SU-30746-0)

If you are facing this challenge on your console, continue to the troubleshooting section below.

How do I fix my PS4 system update error SU-42118-6?

1. Reboot the console with Safe Mode

When the device turns on, it should no longer display the PS4 error code SU-42118-6. If it does, try the next method below.

2. Update the PS4 via Safe Mode

3. Initialize the console via Safe Mode

4. Restore the PS4 to default settings via Safe Mode

5. Check the BD-ROM ribbon and replace your HDD

As already mentioned, the issue can not be related to software at all, but to a broken ribbon connector between your motherboard and BD-ROM.

To fix it, investigate the BD-ROM ribbon connection between the drive and the motherboard. Check for broken tabs, and if any, replace the damaged component.

Replacing the hard disk drive on your console usually gets rid of PS4 error code SU-42118-6. Nevertheless, some users reported the issue resurfaces if you attempt to update the console on the replacement HDD.

As you can see, thePS4error SU-42118-6 can be a software issue or a result of faulty hardware.

Replacing your HDD will solve this in most cases. However, we encourage you to try all the solutions listed here.

SU-41350-3andPlayStation WC-36547-5are similar errors, so don’t miss their guides for more potential solutions.

Don’t hesitate to let us know if you found this guide helpful by using the comment section below.

How to Fix PS4 Error SU-42118-6 in 5 Easy Steps#

What is the error code SU 42118 6?#

How do I fix my PS4 system update error SU-42118-6?#

1. Reboot the console with Safe Mode#

2. Update the PS4 via Safe Mode#

3. Initialize the console via Safe Mode#

4. Restore the PS4 to default settings via Safe Mode#

5. Check the BD-ROM ribbon and replace your HDD#