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How to Fix Printer Needs User Intervention→ HP, Epson, Canon

If your printer required attention, first take a closer look at the drivers

6 min. read

Updated onApril 19, 2024

updated onApril 19, 2024

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Key notes

Are you getting aprinter needs user interventionerror message when printing documents?

The error might appear on the printer’s top panel display as well as within a dialog window. This is a fairly common error on various brands of laser printers.

That might mean there’s a corrupted print job, the spooler isn’t running, or could have something to do with theprinter‘s driver. Let’s take a closer look at some scenarios reported by other users.

What does printer needs user intervention mean?

These are a few potential fixes for this error. So, let’s see exactly how to fix theprinter needs user intervention. Read on to see how to deal with it promptly and carry on with your tasks unhindered.

How do you fix printer needs user intervention?

1. Restart the Print service

It’s possible that thelocal print spooler service is not running. This can easily trigger the printer needs user intervention message.

If this is the case, the first thing we’re going to try is restarting the Print Spooler service to bring it back to its original state. Follow the steps from above to do that easily.

2. Update the Printer Driver

2.1. Update drivers manually

If reinstalling the printer driver didn’t help, you can check for additional driver updates for yourprinter. And you can update the printer drivers as shown above or go for a simpler and quicker solution. Check it out!

2.2.Update driversautomatically

If you don’t want the hassle of searching for drivers on your own, you can use a tool that will do this for you automatically.

Aprofessional driver updater toolwill help you keep all your drivers up to date so that it won’t be time-consuming to update them on your own.

3. Run the Printer Troubleshooter

If resetting thePrinterservice didn’t get the job done, we’ll try with Windows 10’s universal troubleshooting tool.

To run Windows 10’stroubleshooterfor resolving printer problems, follow these instructions:

4. Run the Hardware Troubleshooter

We can also do the same thing with the hardware troubleshooter:

5. Reinstall the Printer’s Driver

Maybe there’s something wrong with the printer driver. To see if that’s indeed the case, we’re going to reinstall it. Here’s how:

Alternatively, you can manually install the latest driver by downloading it from the manufacturer’s website.

For that, you’ll need to note down your printer model number details to find the correct driver, download it from a website and then run through its setup wizard.

6. Install Windows updates to fixprinter needs user intervention

Microsoft usually delivers printer drivers for Windows 10 through Windows Update. So, it’s possible that the very next driver update will resolve the issue.

That’s why you should go and check for new updates.

To do that, go to Settings > Updates & Security, and check for updates.

7. Uninstall the latest updates

Contrary to the previous solution, it’s also possible that one of the recent updates you’ve installed actually causes the problem.

If you suspect that might be the case, go on and uninstall the troublesome update. Here’s how to do that:

Those are some of the best fixes for theprinter needs user interventionissue.

You might also be able to fix the error with printer manufacturers troubleshooting software, such as HP Print and Scan Doctor if the manufacturer provides any utilities.

How to Fix Printer Needs User Intervention→ HP, Epson, Canon#

What does printer needs user intervention mean?#

How do you fix printer needs user intervention?#

1. Restart the Print service#

2. Update the Printer Driver#

3. Run the Printer Troubleshooter#

4. Run the Hardware Troubleshooter#

5. Reinstall the Printer’s Driver#

6. Install Windows updates to fixprinter needs user intervention#

7. Uninstall the latest updates#