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How to Fix Microsoft Edge White/Blank/Grey Screen Page Problem
If Edge opens with a blank screen, check the browser’s settings
7 min. read
Updated onJuly 11, 2024
updated onJuly 11, 2024
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Microsoft Edge wants to be the replacer for the old Internet Explorer browser. Microsoft developed it for the Windows 10 OS and has been included in the latest iteration as well. But you might encounter issues with it, like the white screen in Microsoft Edge.
When you run, does Microsoft Edge open with a blank white or grey screen? Some users have stated that the browser opens with a grey or white screen, and thenEdge crasheswithout any error message.
In other instances, blank pages might open randomly in Edge. These resolutions might fix things if the Microsoft Edge browser crashes with a blank white or grey screen.
What causes the White Screen of Death?
TheWhite Screen of Deathin Microsoft Edge or other display-related issues can be caused due to a bunch of reasons. We have listed the common ones below:
If you see a white screen on Microsoft Edge and it then closes, it could be due to any of these underlying causes. So, make sure you check for them all.
Why am I getting a Microsoft Edge blank screen?
The Microsoft Edge blank page problem stems from similar issues discussed earlier. It could be a blank white or blank grey screen.
The most common reason behind the issue isHardware Acceleration. Users with the feature enabled reported issues with the browser, and disabling it seemed to fix things.
Why am I seeing a Microsoft Edge grey screen?
The Microsoft Edge grey screen generally appears when you open a tab that’s been idle for a while. The issue generally arises due to misconfigured browser settings.
Also, if you modified the flags in Edge, it could be responsible for the problem. So make sure to revert any changes to the flags made recently.
How do I fix the white, blank or grey screen on Microsoft Edge?
1. Run the Microsoft Store App Troubleshooter
Troubleshooters are a great built-in tool in Windows that can help you fix several issues with your computer, installed programs, and connected devices. Once the troubleshooter is run, check if the Microsoft Edge white screen on startup problem is resolved.
2. Clear Edge’s browsing data
You should also delete the cache folder for Edge. You will find it usually in theC:Users\AppDataLocalMicrosoftEdgeUser Data folder. The browser started with default settings.
If the grey screen crash closes Edge before you can utilize the browser’s tools, you can still clear Edge’s data with a dedicatedcleaner tool, that removes cookies and cache for you.
3. Reset the Edge browser
The repair process will reinstall Edge, but it wouldn’t affect the configured settings or saved data. Also, make sure that you have an active Internet connection to complete the process. Once done, check if the Microsoft Edge white screen when printing problem is resolved.
4. Switch hardware acceleration off
Hardware Acceleration might provide smoother graphics rendering for pages, but switching it off can eliminate numerous browser crashes and even fix the Microsoft Edge blank grey screen.
If this resolves the Edge blank screen crash, see how keeping it disabled works for other apps. Also, if you encounterinetcpl.cpl errors, uninstall recent updates.
5. Uninstall IBM Trusteer Rapport
After uninstalling the software, the Microsoft Edge white screen not responding issue should be fixed. In case it persists, head to the last method.
6. Clear the app cache
When you have Microsoft Edge white screen in Windows 10 or even other iterations of the OS, usually clearing the app cache does the trick. Also, you may try to clear the other cache files here located under different folder.
7. Roll Windows back
We’re suggesting this because some users stated on forums that they experienced Microsoft Edge white screen after an update, which points to either changed settings or a bug in the latest version. The Microsoft Edge white screen problem will be fixed by the time the restore is complete.
How do I fix corrupted Microsoft Edge?
The best way to fix corrupted Microsoft Edge is toRepairit via theApp settings, as discussed in the previous section. Or you could run anSFC (System File Checker) scan, which would take considerably longer.
One of our readers also suggested resetting the folders’ security descriptors icacls to fix this issue. To do that, run the following command after opening Command Prompt as an administrator:“C:Program Files (x86)Microsoft” /q /c /t /reset
And if these don’t work, reinstalling Edge is always possible. Make sure to use aneffective uninstaller softwareto remove all residual Edge files before you go ahead and reinstall the browser.
To conclude, at least one of these solutions should fix white or gray screen crashes in Edge. In addition, running an anti-virus scan is always helpful.
Also, find out how to fix theOut of Memory error code in Edge.
Please write us a comment below and let us know if any solutions from our guide worked for you or if there are others we should include here.
More about the topics:Microsoft Edge issues
Matthew Adams
Windows Hardware Expert
Matthew is a freelancer who has produced a variety of articles on various topics related to technology. His main focus is the Windows OS and all the things surrounding it.
He is passionate about the tech world, always staying up-to-date with the latest and greatest. With an analytical view, he likes problem-solving, focusing on errors and their causes.
In his free time, he likes to read and write about history and tries to always develop new skills.
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Matthew Adams
Windows Hardware Expert
He is passionate about everything surrounding Microsoft’s OS, focusing on troubleshooting guides & tips for everyday problems.
