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How to fix FFXIV error 2002 [Lobby server connection error]
Find here the solutions that can fix this error for good
4 min. read
Updated onSeptember 12, 2024
updated onSeptember 12, 2024
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As Final Fantasy XIV is a multiplayer RPG, an internet connection is essential for that game. However,FFXIVplayers can’t connect to that game’s lobby when error 2002 arises.
Some other common issues encountered by FFXIV fans include theinability to download patch files in this game.
If you make time for playing and then see the error 2002 arise, it is understandable that you would get annoyed and scour the web for a solution.
The message states:The lobby server connection has encountered anerror.
How can I fix the FFXIV error 2002 for good?
Restart the router
Even though it might seem like an obvious step, being a server connection error, it is most likely caused by anissue with your Internet connectivity, or the servers not being online from the developer’s side.
To eliminate the possibility that the dreaded 2002 error doesn’t appear because of your network, performing this action will surely help.
Try restarting (or resetting) your router first. Power off your router, and then unplug it. Wait for about 30 seconds so the entire router’s settings and packets are cleared.
After this time, simply plug in your router again, and turn it on.
If you find that this method doesn’t change anything on FF14, follow the next described methods one by one.
Allow FFXIV through the firewall
Error 2002 often appears due to firewalls blocking FFXIV’s internet connectivity. Therefore, you can try to resolve this problem by modifying the corresponding firewall settings on your PC.
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Press theWindows key + Sto open the search box.
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Typefirewallin your search box.
3.Click Windows Defender Firewall in the search results to open theControl Panelapplet.
- ClickAllow an app or feature through Windows Defender Firewallto open theAllowed applicationswindow.
5.Click theChange settingsbutton to adjust options.
6.If FFXIV is not listed, click theAllow another appoption.
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Then clickBrowseto select the FFXIV EXE file.
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Click theOpenandAddbuttons.
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Select both thePrivateandPubliccheckboxes for FFXIV.
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Press theOKbutton to save the changes.
Turn off Windows Defender Firewall
Alternatively, you can turn offWindows Defender Firewallto ensure it isn’t blockingFFXIV.
Uninstall third-party antivirus software firewalls
The best way to ensure a third-party antivirus firewall isn’t blockingFFXIVis to uninstall an installed antivirus utility.
Before uninstalling athird-party antivirus utility, you can try disabling it via its context menu. Right-click its system tray icon to open a context menu that will include options for the antivirus software.
Select to disable the antivirus software there until restart if you can. If that doesn’t resolve error 2002, however, uninstall the utility as outlined above.
Uninstall the WTFast software
Connect to the Internet with Ethernet cable
Some users have also said they’ve fixed error 2002 by connecting to the Internet with cables. If your PC has an Ethernet port and cable for it, try connecting to the Internet with that.
Connect your router to the PC with the Ethernet cable. Then try playingFFXIV.
In case youcan’t use your Ethernet connection, there is a multitude of solutions for this issue as well.
Those are some of the more likely fixes forFFXIVerror 2002. However, error 2002 can sometimes be due to server maintenance. You can check for server maintenance announcements at theFFXIV forum.
Before you leave, don’t hesitate to check our latest guide onFFXIV script errorfor more interesting solutions.
Feel free to share your thoughts with us by using the comment section found below this article.
More about the topics:Final Fantasy XIV,online games
Matthew Adams
Windows Hardware Expert
Matthew is a freelancer who has produced a variety of articles on various topics related to technology. His main focus is the Windows OS and all the things surrounding it.
He is passionate about the tech world, always staying up-to-date with the latest and greatest. With an analytical view, he likes problem-solving, focusing on errors and their causes.
In his free time, he likes to read and write about history and tries to always develop new skills.
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Matthew Adams
Windows Hardware Expert
He is passionate about everything surrounding Microsoft’s OS, focusing on troubleshooting guides & tips for everyday problems.
