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HLS.js Error: NetworkError - Fatal: True: How to Fix it

Your browser extensions can often cause this issue

3 min. read

Updated onSeptember 5, 2024

updated onSeptember 5, 2024

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Many users encountered hls.js error: networkerror – fatal: true – manifestloaderror while trying to play videos in their browser. Your extensions or antivirus/firewall settings can often cause this problem. Proxy and browser settings can also lead to this issue.

First, check your antivirus and make sure the website you’re trying to access is added to the exclusion list. This applies to Kaspersky antivirus. If you have VPN enabled, disable it.

How do I fix HLS network error?

1. Turn off firewalls temporarily

2. Disable the Proxy Server

3. Disable your extensions

Go ahead and enable extensions one by one until you manage to find the source of the problem. Many users reported thatJShelterextension caused the problem, so look out for it.

4. Clear Chrome’s browser data

5. Reset the browser

6. Reinstall Chrome

This isn’t the only video issue, and many users reported thatYouTube freezes on Chrome, but we covered that in a separate guide.

Many also encounteredYour browser doesn’t support video playbackandYour browser does not support MP4 videoserrors, but we have dedicated guides for them.

More about the topics:Google Chrome Errors

Radu Tyrsina

Radu Tyrsina has been a Windows fan ever since he got his first PC, a Pentium III (a monster at that time).

For most of the kids of his age, the Internet was an amazing way to play and communicate with others, but he was deeply impressed by the flow of information and how easily you can find anything on the web.

Prior to founding Windows Report, this particular curiosity about digital content enabled him to grow a number of sites that helped hundreds of millions reach faster the answer they’re looking for.

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Radu Tyrsina