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Here’s how to quickly fix 0x97 error on Epson printers

4 min. read

Updated onAugust 6, 2024

updated onAugust 6, 2024

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Key notes

To fix various driver issues on your PC, you will need a dedicated tool to find the freshest and the original drivers. You can use PC HelpSoft Driver Updater to do it in 3 easy steps:

Do you have an Epson printer? Are you getting theerrorcode 0x97on yourprinter?

You must be wondering why thiserroroccurs during the printing process. Continue reading below, we have more to talk about this problem.

Epson printers are widely used all over the world; however, many users, especially long term Epson printer users, reported that Epsonerrorcode 0x97 comes up during the printing process.

Thiserrorappears on the indicator with a notice to turn theprinteroff and on again.

After thiserroroccurs, the printer will stop printing, hence preventing any printing activity from taking place.

Error 0x97 is due to issues involving theprinter’s internal hardware. Fixing this printer problem requires hands-on technical workarounds which we have compiled in this article.

How can I fix Epson printer error 0x97?

Solution 1 – Use Microsoft’s Printer Troubleshooter

First of all, consider using Microsoft’s printer troubleshooting tool to fix theerrorproblem. While running the troubleshooter, you may be required to unplug or couple theprinter.

However, ensure you follow the instructions after running the troubleshooter. Download and use the MicrosoftPrintertroubleshooter by using these steps below:

Another alternative to this method is to use the user manual included in theprinter’s package box. Locate theerrorproblem and possible solutions as indicated in the user manual.

Solution 2 – Unplug and Plug-in

Whenerror0x97 occurs on an Epson printer, the indicator requires that theprinterbe turned off and then on again.

This process requires unplugging from power supply and plug-in to power supply. Here’s how to carry out unplug and plug-in:

Solution 3 – Clean the printer using wet tissue

In addition,errorcode 0x97 could occur because theprinterhas accumulated dust which surmounts to making theprinterdirty.

Other factors include:waste inkaround head sprayer, paper particles within the roller, and presence of unwanted elements within theprinter.

We highly recommend that you clean yourprinterby using a wet tissue (preferably moist). Here’s how to clean up yourprinter:

Solution 4 – Update your drivers

If you’re having this problem with Epson printer, the issue might be related to your drivers.

To fix the problem, it’s advised that you update your drivers to the latest version and check if that helps.

This is a fairly simple procedure, and you can do it by visiting theprinter’s manufacturer’s website and downloading the latest drivers for your model.

Once you download the latest drivers, install them, and check if the problem is still there.

If downloading drivers manually seems a bit tedious to you, you might be able to fix the problem by using third-party tools such asPC HelpSoft Driver Updater.

⇒Get PC HelpSoft Driver Updater

This tool will allow you to automatically update your drivers with just a few clicks, so it’s the simplest and fastest method of updating your drivers.

Solution 5 – Contact Hardware Specialist

Another option is to pack theprinterinside a box and give it to a hardware specialist for repairs.

Some users who gave their Epson printer to hardware specialists complained about the expensive charges incurred when fixing theirprinter.

However, if theprintercomes with a warrant, then you may possibly contact customer care on how to get a full replacement.

Consequently, if you try out any of the fixes we listed above and you are still getting thiserror, we highly recommend that youswitch to a new printer.

We hope you solved the problem using the fixes we listed. Feel free to comment below.

Here’s how to quickly fix 0x97 error on Epson printers#

How can I fix Epson printer error 0x97?#

Solution 1 – Use Microsoft’s Printer Troubleshooter#

Solution 2 – Unplug and Plug-in#

Solution 3 – Clean the printer using wet tissue#

Solution 4 – Update your drivers#

Solution 5 – Contact Hardware Specialist#