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Google rolls back buggy reCaptcha update after users reported issues in Mozilla Firefox
Users saw endless spinning circle in reCaptcha prompt
2 min. read
Published onMay 6, 2024
published onMay 6, 2024
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Google rolled back the recently released reCaptcha update after users reported issues with it in Mozilla Firefox. The rolled-out reCaptcha script apparently didn’t work for Firefox users on Windows.
The news comes via BleepingComputer which reported that it hadreceived multiple complaints about reCaptcha stopping workingon the latest version of Firefox. Additionally, users onRedditandXfurther reported a similar issue.
A recent reCaptcha update released by Google caused issues in Mozilla Firefox
After internal testing, the publication confirmed that the recently released reCaptcha update indeed didn’t work in the latest Firefox version.
The reCaptcha prompt went on to an endless spinning circle as opposed to how it generally works. You can check the screen grab of the same below.
According to abug report on Bugzilla, the issue was related to reCaptcha’s dark mode detection routine for Mozilla Firefox in Windows. The bug report suggests that the reCaptcha script tried modifying a div’s background usingdocument.body.removeChild.
However, since the script was loaded in the HTML head, the DOM had not loaded yet,document.bodywas unavailable causing the reCaptcha script error.
That said, a temporary workaround for users was to switch their browser agent to one for Edge and Chrome. Doing this lets users use the reCaptcha again.
Responding to the bug report thread, Firefox’s engineer Denis Schubert confirmed the issue. He further added that Google has acknowledged the issue in their script and was not related to the Firefox browser. He adds:
Yes, Google is rolling out a fix. It seems to work in several of our internal tests on multiple continents, but we’ll keep this bug open until we’re sure it’s fixed for everyone.
Dennis updated the bug thread the same day and added that Google fixed the reCaptcha not working bug from their end.
Google confirmed that this was mitigated, so I’ll go ahead and close this bug as fixed. If someone is still seeing issues, please give it another hour or two, clear your caches, and test again. If this persists, leave a comment here and we’ll investigate.
Did you face a similar reCaptcha issue while using Mozilla Firefox on Windows? If yes, share your thoughts in the comments below. Also, don’t forget to leave a comment byvisiting this pageif you are still facing the issue.
More about the topics:Firefox,Google,Windows
Vlad Turiceanu
Windows Editor
Passionate about technology,Windows, and everything that has a power button, he spent most of his time developing new skills and learning more about the tech world.
Coming from a solid background in PC building and software development, with a complete expertise in touch-based devices, he is constantly keeping an eye out for the latest and greatest!
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Vlad Turiceanu
Windows Editor
Coming from a solid background in PC building and software development, he’s a Windows 11 Privacy & Security expert.
