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Fix: Xbox One Multiplayer is Not Working [Expert Guide]

See the solutions below to fix the multiplayer not working issue

5 min. read

Updated onSeptember 18, 2024

updated onSeptember 18, 2024

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Xbox One is all about playing your favorite games with your friends. Yes, you can still have fun alone, but it’s much more fun when you have company. And since your friends can’t come over every day, playing online is a great way to stay connected and have fun.

But what if Xbox One multiplayer is not working? Well, in that case, you’re on your own.

Of course not! In case you have problems connecting to theXbox Onemultiplayer, we’ve prepared a few solutions that might help you to get back online.

What to do if the Xbox One multiplayer is not working?

1. Restart Xbox One

The very first solution that basically anyone would recommend is simply restarting your console. In case of a faulty connection, restarting the Xbox might be just what you need to solve the connection issues.

In case you’re not sure how to correctly restart your console, just follow these instructions:

If you’re still unable to connect to multiplayer with your Xbox One, move on to another solution listed below.

2. Check the network cable

Your network cable needs to be correctly connected to your console in order for the internet to work. So, you need to make sure yournetwork cable is connected properly, and here’s how to do that:

3. Connect directly to the modem

If your console is connected to the router, try connecting it directly to your modem. That way, you’ll be able to re-establish the internet connection, in case there’ssomething wrong with your router.

If the multiplayer on your Xbox One works while you’re connected to the modem, you’ll need to replace your router or investigate for possible issues.

4. Make sure your Live Gold membership is still valid

Being subscribed to the Xbox Live Gold is absolutely mandatory for the multiplayer on Xbox One.

So, if none of the solutions listed above worked, make sure you’re still subscribed to the Live Gold. This especially applies if you’ve recently signed up for the Free trial, as your trial might has just expired.

5. Check the Xbox Live service status

There’s also a chance thatXbox Liveservices are currently under maintenance or offline. In that case, there’s really nothing you can do. As a matter of fact, the only thing you can do is wait for Microsoft to get the services fixed.

You can check theXbox Liveservices status anytime onthis link.

6. Make sure your kid isn’t restricted from playing online

If you’re reading this article because your child isn’t able to connect to the internet, you need to check if he/she is eligible for going online at all. Due to age restrictions, kids under a certain age are not able to connect to the internet.

The same goes foraccount restrictions. You can learn more about managing your kid’s account and safety on Xbox Onehere.

7. Specific case: Multiplayer error, your account is set up online

You may run into problems if you have an account that was previously made online. In this case, it is likely that yourprivacy and online settingsaren’t properly set up and you need to make some changes before you continue.

For this problem, you can check outour guideand follow the steps listed there in order to solve your issue. We also have a dedicated guide for a similarSpace Marine 2 error code 140 error.

That’s about that. We certainly hope this article helped you to get back online, and play your favorite Xbox One games with your friends.

If you have any comments, questions, or suggestions, just let us know in the comments below.

Fix: Xbox One Multiplayer is Not Working [Expert Guide]#

What to do if the Xbox One multiplayer is not working?#

1. Restart Xbox One#

2. Check the network cable#

3. Connect directly to the modem#

4. Make sure your Live Gold membership is still valid#

5. Check the Xbox Live service status#

6. Make sure your kid isn’t restricted from playing online#

7. Specific case: Multiplayer error, your account is set up online#