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FIX: Windows video app can’t play error 0xc1010103

3 min. read

Updated onAugust 7, 2024

updated onAugust 7, 2024

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To fix various driver issues on your PC, you will need a dedicated tool to find the freshest and the original drivers. You can use PC HelpSoft Driver Updater to do it in 3 easy steps:

When playing or casting an MKV video file using the default Windows player, you may encounter the can’t playerror0xc1010103 Windows app error.

Thiserroroccurs when the user attempts to play the MKV file using the default player. It can happen if there is an issue with the temp folder or if the GPUdriveris outdated.

If you are also troubled by thiserror, here are a couple of troubleshooting tips to help you resolve the video app can’t play error 0xc1010103 in Windows.

How do I fix the Windows video app can’t play error 0xc1010103?

How do I fix the Windows video app can’t play error 0xc1010103?

1. Run Video Playback troubleshooter

The built-in Video Playback troubleshooter can help you resolve issues with the video player. If the issue started to occur after installing the Windows update, this would fix any problems with the temporary folder.

2. Update the GPU driver

Boot in Safe Mode

Update GPUdriver

Plus, if the steps above seem too complicated, you can choose to update all your drivers safely and manage each one accordingly with this driver software,PC HelpSoft Driver Updater.

The can’t playerror0xc1010103 usually occurs due to a glitch with the video player or if the graphicdriveris corrupted.

By following the steps in this article, you can resolve the issue with ease. Do let us know which method helped you resolve the issue in the comments.

More about the topics:video software

Tashreef Shareef

Tashreef Shareef is a software developer turned tech writer. He discovered his interest in technology after reading a tech magazine accidentally. Now he writes about everything tech from Windows to iOS and streaming services to IoT at WindowsReport.

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