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Fix “What Needs Your Attention” setup error

5 min. read

Updated onAugust 7, 2024

updated onAugust 7, 2024

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Key notes

To fix various driver issues on your PC, you will need a dedicated tool to find the freshest and the original drivers. You can use PC HelpSoft Driver Updater to do it in 3 easy steps:

This error was very common during the Windows 10 version 1903updatefrom Microsoft. Initially, that OS version was available to the general public as a manual update. However, the update showed as an automatic download on the PC via Windows Update around June.

The Windows 10 May 2019 Update came with a new set of features and improvements like anew light theme, recommended troubleshooting can automatically fix common issues, there was also a new updated Search experience, and many more features.Interested in a newer version such as May 2020 update? Check out the new features fromWindows 10 version 2004.

Many users who tried to install the update encountered the error:What needs your attention: Your PC has adriveror service that isn’t ready for this version ofWindows 10.

Thiserroris pretty new and also vague, and it doesn’t mention the specificdriveror service that isn’t ready for the update. Despite that, if you’re one of the first “lucky” ones to bump into this issue, we have some solutions for you.

Why is my PC not updating toWindows 10 version 1903? Yourupdatedoesn’t work because of the BattlEye folder. Delete it and this should solve the issue. If that doesn’t work, try to upgrade via aISO imageand unplug all the external media devices.

To do that, follow the steps below.

How to fix What needs your attention errors:

Solution 1 – Delete theBattlEye folder

The most common fix is to delete theBattlEye folder. It seems like during the development of Windows 19H1 (aka 1903) there were someGSOD errorsresulting in problems with a number of anti-cheat services, BattlEye being one of them.

Those problems spread around a bit and now are causing theWhat needs your attentionerror.

The solution is confirmed by manyWindows 10users and it’s pretty simple. You just have to go toC:Program Files (x86)Common Files, find theBattlEyefolder and delete it.

After that, the problem should be gone.

Solution 2 – Upgrade using a ISO image and no internet

Along with BattlEye, iTunes and FutureMark could also cause this issue. And that’s not all, because Creative sound adapters andRealtek card readersseem to have the same result.

Some tech savvy users recommend to disconnect your internet and then install the upgrade via aWindows 10 version 1903 ISO image.

Solution 3 – Update your drivers

If the Windows Update failed, make sure you have all yourdriversupdated. There are two ways to deal with this.

Either go to Control Panel ->Device Managerand go through each device to check for updates and install where necessary or you can choose an automated option. Learn more ways toupdate drivers in Windows 10.

If you don’t want to waste time manually checking for updates, we recommend usingPC HelpSoft Driver Updater

After installing it, you can press the big SCAN button to check for the status of yourdrivers. The scan will check against a real-time updated database of over 3.500.000drivers.

It is a useful program for updating drivers on your computer. After installing the app, you only need to scan your machine. It will detect outdated drivers and request your permission to update them.

However, a program like PC HelpSoft Driver Updater not only downloads and installs drivers, but also manages them by troubleshooting, backing up, and restoring them.

It will automatically select and install the correctdriveraccording to your Windows version. Once all yourdriversare updated, you can try installing the Windows Update again and see if it works. If the error message still shows, go to the next solution as incompatible software might be the culprit.

⇒Get PC HelpSoft Driver Updater

Solution 4 – Unplug all the external peripherals/media devices

It seems like another weird issue can trigger theerror. If you have an SD card or a USB device plugged in when trying to install version 1903,it may determine inappropriate drive reassignment onWindows 10computers.

We have to mention that in some cases this is not limited to removable drives and could also apply to internal ones.

To resolve the problem, remove all the external media (USB devices, SD cards, SD card readers, printers, scanners) and then restart the installation of version 1903.

Just to be sure, if you have multiple hard drives or SSD’s, unplug the ones that are not essential and keep only the one on which you install your upgrade. After the upgrade you can plug back in all your external devices.

Another step that you may take is to check thedriversto see if there are any newupdates. If there are,install the latest driver updatesand then try to do the upgrade.

There’s no need to rush the installation ofWindows 10 version 1903 upgrade. But if you’re impatient and want to test out the new features, you can fix potential install issues with one of our solutions.

If you’re interested in solving otherWindows 10v1903 issues, check out our full guides:

Have you succeeded in installing Windows 10 May Update? Did you bump into the What needs your attention error or not? Leave the answers along any other questions in the comments section below.

Fix “What Needs Your Attention” setup error#

How to fix What needs your attention errors:#

Solution 1 – Delete theBattlEye folder#

Solution 2 – Upgrade using a ISO image and no internet#

Solution 3 – Update your drivers#

Solution 4 – Unplug all the external peripherals/media devices#