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FIX: Surface Dial won’t pair with my PC or laptop

4 min. read

Updated onAugust 2, 2024

updated onAugust 2, 2024

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To fix various driver issues on your PC, you will need a dedicated tool to find the freshest and the original drivers. You can use PC HelpSoft Driver Updater to do it in 3 easy steps:

TheSurface Dialis a new kind of peripheral that serves as a tool for the creative process. It can be successfully used by artists, students, bloggers, or people who are very passionate about technology because it optimizes your digital workflow by bringing your most-used shortcuts and tools directly to your screen.

It has an intuitive design that requires only three simple gestures (press & hold, click, and rotate) and offers haptic feedback, a vibration that makes it intuitive to be precise with the controls. Normally, the process of pairing up is pretty straightforward.

However, you might be in the position when yourSurface Dial won’t pair with your PC. In this guide, we have listed some troubleshooting steps that may help you solve the problem.

How to fix Surface Dial pairing problems

Solution 1: Verify the pairing steps

The first step in the troubleshooting process should be verifying you have correctly followed the pairing steps. In order to do this:

Solution 2: Check if the batteries are installed properly

Make sure the batteries are installed properly. In order to do this, remove the batteries and you will see a diagram under them. Put the batteries back in according to the diagram. Press the pairing button again. If the LED pairing light does not turn on after 10 seconds, try some new batteries.

Solution 3: Disconnect Surface Dial from another device nearby

If the pairing light blinks three times and then stops, it means that Surface Dial is paired to another device nearby. At this point, go to that device and remove it from the list of Bluetooth devices in Settings. Then go back to the device you want to pair it with and try pairing it again, following the steps described in Solution 1.

Solution 4: Check if other Bluetooth devices can be connected

Another suggestion is to see if other Bluetooth devices can be connected. If you cannot connect other Bluetooth devices to your PC, the issue is not with Surface Dial. It is actually a Bluetooth issue with the device. If other Bluetooth devices are pairing, please check solutions 5 and 6 described below.

Solution 5: Verify if your PC supports Bluetooth 4.0 LE

In order to work, your PC or laptop must support Bluetooth LE (Low Energy). In order to check if this is happening:

If you can see this item, it means that your PC hardware and installed driver supports Bluetooth 4.0 Low Energy and is compatible with your Surface Dial.

Otherwise, you have the option to manage any drivers accurately using the automated help from expert softwarePC HelpSoft Driver Updater, which will find missing drivers or update old ones in a few clicks.

Solution 6: Check if you have installed the latest updates

In order to be able to use Surface Dial, your PC needs to be runningWindows 10 Anniversary Updateor later. To make sure that you have installed the latest updates:

We hope that by now you managed to pair Surface Dial with your laptop or PC and you are enjoying this experience.

More about the topics:windows 10,windows 10 fix

Milan Stanojevic

Windows Toubleshooting Expert

Milan has been enthusiastic about technology ever since his childhood days, and this led him to take interest in all PC-related technologies. He’s a PC enthusiast and he spends most of his time learning about computers and technology.

Before joining WindowsReport, he worked as a front-end web developer. Now, he’s one of the Troubleshooting experts in our worldwide team, specializing in Windows errors & software issues.

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Milan Stanojevic

Windows Toubleshooting Expert

Before joining WindowsReport, he worked as a front-end web developer. Now, he’s specialized in Windows errors & software issues.

With KB5043178 to Release Preview Channel, Microsoft advises Windows 11 users to plug in when the battery is low#

Copilot in Outlook will generate personalized themes for you to customize the app#

Microsoft will raise the price of its 365 Suite to include AI capabilities#

Death Stranding Director’s Cut is now Xbox X|S at a huge discount#

Outlook will let users create custom account icons so they can tell their accounts apart easier#

FIX: Surface Dial won’t pair with my PC or laptop#

How to fix Surface Dial pairing problems#

Solution 1: Verify the pairing steps#

Solution 2: Check if the batteries are installed properly#

Solution 3: Disconnect Surface Dial from another device nearby#

Solution 4: Check if other Bluetooth devices can be connected#

Solution 5: Verify if your PC supports Bluetooth 4.0 LE#

Solution 6: Check if you have installed the latest updates#