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Fix: Something Went Wrong Error on BBC iPlayer
4 min. read
Updated onSeptember 12, 2024
updated onSeptember 12, 2024
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Many users reported experiencing an annoying issue when trying to use BBC iPlayer on their devices.
When attempting to play content on the BBC iPlayer, the 02001errorpops up on the screen with the following message:
Something went wrong loading this programme. This is usually a temporary problem. You can try this programme again or try a different programme.
Although thesoftwareitself is the culprit in most cases, your devices may trigger this problem as well. In order to fix the issue, we compiled a list of solutions that you can use right now.
How can I fix the BBC iPlayer 02001 error?
1. Reset your Internet connection
After you complete these tasks, check to see if this fixed the issue. If the 02001 error still occurs, then you can try our solution below.
2. Use a reliable VPN
BBC iPlayer is a great Internet streaming, TV, and radio service fromBBCdelivered to viewers based in the UK.
For those who are not UK residents but want to enjoy their content, usinga VPNservice seems the best solution.
Also, due to the geo-restrictions users may encounter the 02001 error which prevents them from continuing streaming. But a reliableVPNservice will get rid of this problem in no time.
Private Internet Accessallows you to access geo-restricted content, like BBC’s iPlayer and many others. Additionally, you benefit from the highest-grade data encryption and secure connections.
With that being said, it only remains to get informed about thebest VPNs for Windows devicesand rejoice in your favorite BBC productions.
3. Update the smart TV’s firmware
Also, if you are looking for the best browser to stream movies and TV shows, you can take a closer look at ourdetailed guidefor the best options to choose from. This also helps with theiPlayerError code: 02062.
Normally after updating the firmware using a USB flash drive the error 02001 on the BBC iPlayer should disappear.
4. Try to uninstall and reinstall the app
Many users have confirmed that after reinstalling iPlayer, error 02001 completely disappeared, and they were able to enjoy the streaming.
Before you go, don’t miss our guides on theBBC iPlayer error code 02050, anderror code 02062since they might give you more solutions.
We hope that these solutions helped you to fix the BBC iPlayer 02001 error. For more suggestions or any other questions, please access the comments section below.
More about the topics:BBC iPlayer,internet connection errors
Madalina Dinita
Networking & Security Specialist
Madalina has been a Windows fan ever since she got her hands on her first Windows XP computer.
She is interested in all things technology, especially emerging technologies – AI and DNA computing in particular.
Prior to joining the WindowsReport team, she worked in the corporate world for a number of years.
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Madalina Dinita
Networking & Security Specialist
Madalina is a Windows fan since forever, especially interested in AI, emerging technologies, privacy, and security.