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Fix: Please Update Your Device Settings to Accept Media Files

There’s more than one way to transfer files to your PC

6 min. read

Updated onJuly 22, 2024

updated onJuly 22, 2024

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Key notes

To fix various driver issues on your PC, you will need a dedicated tool to find the freshest and the original drivers. You can use PC HelpSoft Driver Updater to do it in 3 easy steps:

Windows 11 allows you to transfer media from your phone to your PC but sometimes, if your configurations are incorrect, you may get thePlease update your device settings to accept media fileserror.

Luckily, WindowsReport experts have experienced this error firsthand and bring you our tried and tested solutions.

Why is my device not accepting file transfers?

How do I fix Please update your device settings to accept media files error?

How do I fix Please update your device settings to accept media files error?

1. Update your device’s software

1.1 Windows OS

1.2 Phone OS

Updating the OS also helps withGoogle Play error code492.

2. Enable USB debugging

This setting lets your phone communicate with the computer and transfer files over a USB connection, especially in cases where Windows does not recognize your phone. iPhone users should unlock their devices and then retry.

3. Update USB drivers

You can always opt for specialized software to help you with driver maintenance.PC HelpSoft Driver Updateris great at this task, as it will allow you to scan and replace all your outdated drivers in one go. Plus, this tool can be set up for long-term maintenance and automatic driver updates in the future.

⇒Get PC HelpSoft Driver Updater

4. Reinstall your USB drivers

5. Run a virus check

6. Perform DISM and SFC scans

7. Run the CHKDSK command on your phone’s SD card

8. Repair your SD card

If your SD card is damaged or has data corruption, you’ll need to address these issues first to access and transfer any files from it.

You can attempt torepair the SD cardand try the transfer again. If it doesn’t work, you may have to format it. If you have a backup of the files, you can restore them then retry the transfer.

9. Format your phone’s SD card

If the SD card was corrupted, we recommend usingsoftware to format corrupted SD cardsfor better drive management.

10. Perform a System Restore

A system restore can help return your PC to an earlier time when things were working well. If there were any configuration settings you may be unaware of that are causing theplease update your device settings to accept media fileserror, this should fix it.

No less important, you can also:

Tips to ensure a successful file transfer between your phone and PC

One of the most important things to consider when transferring files between your phone and PC is the type of connection you’re using. Some methods are better suited to certain file types, while others are more reliable than others.

Finally, considerwireless transfer of photos, videos, and other media from your phone to your PCinstead of a wired USB connection. Just make sure both devices are on the same Wi-Fi network. You can alsouse third-party software to transfer files.

And if you’re looking forquick ways to fix Please Insert The External Storage Media and Press OK error, rest assured that this guide covers all of them.

That’s all we had for this article, but if you have another method you applied for this same error but are missing from our list, drop us a line below.

More about the topics:file sharing,Windows 11

Claire Moraa

Windows Software Expert

Claire has a knack for solving problems and improving the quality of life for those around her. She’s driven by rationality, curiosity, and simplicity, and always eager to learn more about Microsoft’s products. With a background in teaching and reviewing, she breaks down complex topics into easily understandable articles, focusing mostly on Windows 11, errors, and software.

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Claire Moraa

Windows Software Expert

With a background in teaching and reviewing, she breaks down complex topics into easily understandable articles, focusing mostly on Windows 11 errors.