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FIX: Mouse or touchpad not working in Windows 10/11
6 min. read
Updated onAugust 6, 2024
updated onAugust 6, 2024
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Key notes
To fix various driver issues on your PC, you will need a dedicated tool to find the freshest and the original drivers. You can use PC HelpSoft Driver Updater to do it in 3 easy steps:
When you’re using a new operating system such as Windows 10 or Windows 11, there can always be some hardware compatibility issues. You can apply most of the solutions on both versions of Windows, and also check our dedicated guide tofix touchpad issues on Windows 11.
According to users, it seems that mouse pads andtouchpadsaren’t working for some Windows 10 users, and this can be a big problem, especially for laptop users, but today we have a few tips on how to fix this.
How do I fix mouse or touchpad issues in Windows 10?
1. Reinstall thetouchpaddriver
Maybe something went wrong with yourtouchpaddriver, while you were upgrading your system to Windows 10. So, you can try reinstalling thetouchpadormousedriver, and check if it works again.
2. Install the latestdrivers
Often you’ll need drivers for Windows 10, so check your manufacturer’s website for Windows 10 drivers. If there are no Windows 10 drivers download latest Windows 8 drivers and install them in compatibility mode.
In addition, you can always check for Windows updates and keep your Windows 10 up to date to avoid any compatibility issues. If you’re having trouble updating your Windows,check out this guidethat will help you solve them in no time.
It is very important to choose the right driver versions from the manufacturer’s website. But since it can be hard to find the right drivers for your DVD drive, software dedicated to finding drivers automatically may come in handy.
Using a specialized tool is suggested. This kind of software is very easy to use and can automatically do the work in just a few minutes.
However, once the tool scans the system it will give you a list of recommended drivers to install. Then you only have to decide whether you install them one by one, by checking the boxes next to their names.
So, the fittest solution to manage your PC drivers securely and update the latest versions is dedicated software likePC HelpSoft Driver Updater.
3. Roll back to an olderdriver
This solution is the same as Solution 1, you open Device Manager, find yourtouchpaddriver but instead of uninstalling it, you choose the Roll Back Driver option. After you’ve rolled back to older drivers, restart your PC and try again.
If the rollback worked and the issue was solved, you’ll have to prevent Windows from automatically updating your driver. To do that, follow the easy steps fromthis guide.
4. Enable ELAN
5. Enable ETD service
6. Use the Hardware Troubleshooter
If none of the solutions from above resolved the issue, let’s try with Windows 10’s troubleshooting tool. You can use this troubleshooter to resolve all sorts of issues, including the hardware problems.
7. Set thetouchpadto No Delay
Disabling thetouchpaddelay may also resolve the problem.
8.Disconnect otherUSBdevices
There’s also a possibility that some external USB device interferes with thetouchpad. So, if none of the previous solutions worked, try disconnecting all the USB peripherals, and check if thetouchpadworks now.
9. Change Power Management options
Power Managment is a very important feature for every laptop. However, saving power can sometimes disable some vital functions of your machine. It’s possible that your Power Management settings are actually preventing thetouchpadfrom working.
10. Run the SFC scan
The last thing we’re going to try is another troubleshooting tool. That tool is theSFCscan. The SFC scan is designed to resolve various issues inside and outside your system. So, hopefully, it’ll be useful in this case, as well.
If you’re having trouble accessing Command Prompt as an admin, then you bettertake a closer look on this guide.
As you can see, this is a driver issue, but we hope that there will be official driver update from Microsoft and other manufacturers. If you have any comments, or suggestions, write them down in the comment section below, we would love to read it.
But first, here are some more examples of similar issues you can resolve with basically same solutions:
More about the topics:windows 10,windows 10 fix
Ivan Jenic
Windows Hardware Expert
Passionate about all elements related to Windows and combined with his innate curiosity, Ivan has delved deep into understanding this operating system, with a specialization in drivers and driver troubleshooting.
When he’s not tackling diverse driver-related problems, Ivan enjoys watching good movies and spending time hiking with his family and friends.
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Ivan Jenic
Windows Hardware Expert
Ivan has delved deep into understanding the Windows OS, with a specialization in drivers and driver troubleshooting.
