Share this article

Improve this guide

Fix: Microsoft Family Safety is Not Working on Windows 11

Re-add the family member or check if there is a pending update

5 min. read

Updated onAugust 8, 2024

updated onAugust 8, 2024

Share this article

Improve this guide

Read our disclosure page to find out how can you help Windows Report sustain the editorial teamRead more

Key notes

Microsoft Family, as the name suggests, is meant to keep users in touch with their loved ones. Parents can decide how long their kids will playgames on their Xbox consolesor PC, and also keep track of how much time they spend online. Several users have reported that for them Microsoft Family Safety is not working in Windows 11.

This issue triggers right after upgrading to Windows 11. Fortunately, in this guide, we will give you a bunch of solutions that will help you fix that Microsoft Safety is not working on Windows 11.

Why is Microsoft Family Safety not working on Windows 11?

After some internet research, we have created some of the most common reasons which you will come across Microsoft Family Safety not working on Windows 11:

What can I do if Microsoft Family Safety is not working on Windows 11?

1. Disable Windows Firewall or antivirus

Windows Firewall or any other antivirus is often the main reason why some programs misbehave or create issues within the app. In such a case, we would suggest you disable the Windows Defender Firewall.

We have shown the above steps for the Windows Defender Firewall, but you get the idea and do the same forany antivirus software that you are using.

2. Verify your Microsoft Family account

Often after a certain time period, your Microsoft account may expire on your kid’s device. When this happens then the data isn’t sent from the device, causing multiple issues.

In this case, we would suggest you verify your Microsoft Family account and see if this resolves the Microsoft Family Safety not working in Windows 11.

3. Update Windows

As important as it is for the programs to be up to date, you should make sure that you are running the latest Windows update on your PC. This would prevent conflict with programs and also resolve several petty glitches.

4. Check the Family Safety control level

If there is no data, then the Family Safety app is working properly, but the control level is not appropriate. You can check out our list of thebest parental control software for Windows.

5. Re-add family member

Sometimes, issues with the added account could cause Microsoft Family not to work on Windows 11. You can easily remove and re-add the family member using the above-mentioned methods and check if this resolves the issue or not.

That is it from us in this guide. If you are looking for ways tochange the Microsoft Family Safety settings, then you can check out our guide and do it easily.

We have a dedicated that gives you all the insights that you need to knowabout the Microsoft Family Safety feature. If you are using Windows 10 and you are facingMicrosoft Family Safety not working on Windows 10, then check out our guide and fix the problem in no time.

If this feature isn’t working, you can also go ahead anddisable Family Safety features, and we have a great guide that shows you how to do it.

Feel free to let us know in the comments below, which one of the above solutions helped you solve the issue.

Fix: Microsoft Family Safety is Not Working on Windows 11#

Why is Microsoft Family Safety not working on Windows 11?#

What can I do if Microsoft Family Safety is not working on Windows 11?#

1. Disable Windows Firewall or antivirus#

2. Verify your Microsoft Family account#

3. Update Windows#

4. Check the Family Safety control level#

5. Re-add family member#