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Fix: Event ID 7023 Error in Windows 10 & 11 [& What Is]

You can fix this issue by restarting some vital services

4 min. read

Updated onJuly 15, 2024

updated onJuly 15, 2024

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Some users have posted on Microsoft’s forum about a Connected Devices Service error with event ID 7023. This happens when a service stops unexpectedly.

If you are also facing this issue, this guide contains the solution that will help you fix this issue for good.

What does the event ID 7023 indicate?

The event ID 7023 error means that the service specified in the error message stopped unexpectedly. This can be due to corrupt system files and some other factors.

Irrespective of the cause, the solutions in this guide should help you fix the issue quickly.

How can I fix the Event ID 7023 error in Windows 10?

1. Run a System File Checker scan

A few users reported nothing happening while using the SFC scan on their PCs. If that’s the case, try to use DISM commands in Windows 10 to fix the corrupt system files causing the event ID 7023.

2. Check the Connected Devices Platform Service is enabled and running

As mentioned earlier, the event ID 7023 might be due to a disabled service. The solution to this to set the service to run automatically.

3. Check that dependent Connected Devices Platform services are enabled

In some cases, this event ID 7023 issue can be down to services that are dependent on the Connected Devices Platform. You need to enable these services to fix this.

4. Select the Restart the Service option

Sometimes, the Connected Devices Platform can fail for some reason, leading to the event ID 7023. To circumvent this, you need to set the service to restart when it fails.

Some users have found the Shared experiences feature to be the cause of the event ID 7023. Hence, you need to disable the feature and restart your PC.

6. Clean boot Windows 10

This resolution will ensure no third-party programs can conflict with Connected Devices Platform Service.

A conflicting third-party program was most likely the culprit if this solution fixes the issue. If you restore your original boot settings, you’ll need to identify that program to uninstall it.

The above resolutions are among the most likely fixes for the event ID 7023 error that crashes Windows 10. Even more, use this guide on how to fixhigh CPU usage event ID error.

Before you go, don’t miss our guide onEvent ID 7034for more useful tips.

Note that there might still be other ways to fix the same issue; users who have resolved this error with other resolutions are welcome to share their fixes in the comments below.

Fix: Event ID 7023 Error in Windows 10 & 11 [& What Is]#

What does the event ID 7023 indicate?#

How can I fix the Event ID 7023 error in Windows 10?#

1. Run a System File Checker scan#

2. Check the Connected Devices Platform Service is enabled and running#

3. Check that dependent Connected Devices Platform services are enabled#

4. Select the Restart the Service option#

5. Turn on the Share across devices option#

6. Clean boot Windows 10#