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Fix: Error Connecting to the Apple ID Server on Windows 10

Find out how others got things up and running

6 min. read

Updated onApril 11, 2024

updated onApril 11, 2024

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Key notes

iTunesis a popular application, and it’s used by both Windows and Mac users alike. Sadly, sometimes you might getThere was an error connecting to the Apple ID servermessage while using it in Windows 10.

The issue is widespread, with users across the globe reporting their inability to access the Apple servers and getting iTunesThere was an error connecting to the servermessage instead. So let’s find out all about the problem.

What does There was an error connecting to the Apple ID server on Windows 10 mean?

TheVerification failed There was an error connecting to the Apple ID servermessage in Windows 10 indicates that a connection could not be established between the app and the servers. It could be encountered while signing in or performing an operation in iTunes and iCloud.

Here are a few reasons you are getting the error:

How can I fix There was an error connecting to the Apple ID server on Windows 10?

Before we head to the slightly complex solutions, here are a few quick things to try first:

If none of these work, head to the solutions listed next.

1. Disable proxy

2. Uninstall conflicting apps

Several third-party antiviruses, firewalls, and other security software are the underlying cause in the case of theThere was an error connecting to the Apple ID serverissue in Windows 10.

People reported ESET HOME Security Essential and AdFender to be responsible. Remember, you don’t need to uninstall the app. Even disabling it when accessing iTunes or reconfiguring the settings should do the trick.

3. Set the correct date and time

4. Whitelist iTunes in Firewall

If it’s the firewall blocking the connection, you can always whitelist iTunes to fix theThere was an error connecting to the Apple ID serverissue in Windows 10. If you use athird-party firewall, there must also be a similar option.

5. Change the Wi-Fi network profile from Public to Private

6. Create a new user account

That’s it! If the problem persisted until now, creating a new user account should get things running in case you come across theThere was an error connecting to the Apple ID serverissue in Windows 10.

A similar problem is present on Windows 11, and we wrote aboutiCloud encountered an error on Windows 11in a separate guide. Also, if you are looking for one, check thebest iTunes alternatives for Windows.

Use the comments section below for any queries or to share a solution with us.

Fix: Error Connecting to the Apple ID Server on Windows 10#

What does There was an error connecting to the Apple ID server on Windows 10 mean?#

How can I fix There was an error connecting to the Apple ID server on Windows 10?#

1. Disable proxy#

2. Uninstall conflicting apps#

3. Set the correct date and time#

4. Whitelist iTunes in Firewall#

5. Change the Wi-Fi network profile from Public to Private#

6. Create a new user account#