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Fix Batman Arkham City crashes, and low FPS on Windows 10/11
6 min. read
Updated onAugust 1, 2024
updated onAugust 1, 2024
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To fix various driver issues on your PC, you will need a dedicated tool to find the freshest and the original drivers. You can use PC HelpSoft Driver Updater to do it in 3 easy steps:
Many Batman fans are probably familiar with the Batman: Arkham City game, but it seems that Batman: Arkham City has some issues with Windows 10, so let’s see if we can fix that. Users have reported crashes, freezing, low FPS and many other issues that seriously affect their Batman: Arkham City gaming experience, and sometimes making the game almost unplayable, so without further delay, let’s tackle these issues.
Fix Batman: Arkham City Crashes, Low FPS and other problems on Windows 10
Solution 1 – Update the PhysX drivers manually
Users have reported crashes with Batman: Arkham City as soon as they launch the game, and it was discovered that PhysX was the main cause for these crashes.
In order to fix this issue you need to go to Nvidia’s website and download the latest PhysX drivers and install them manually. In addition, it wouldn’t be a bad idea to update your Nvidia drivers as well, just remember to update PhysX drivers after updating Nvidia drivers.
If you don’t want to update PhysX drivers, or you simply don’t use it, you can just go to the game options and turn off PhysX in game options menu, and this should fix crashing issues as well.
Solution 2 – Reinstall the game
This solution is bit more drastic and we wouldn’t advise it unless all other solutions don’t work, but according to users, reinstalling the game has fixedgame crashing issues.
First you need to find your save game folder and delete it, or move it to another location. After that uninstall Batman: Arkham City and restart Steam. Download Batman: Arkham City again and install it.
Some users also suggest that it’s a good idea to update your display drivers to latest version before installing Batman: Arkham City again, so make sure that you try that out.
READ ALSO:Watch Your Favorite Animated Movies for Free With This Awesome Windows App
Solution 3 – Turn off PhysX and DirectX 11
Users have complained about low framerate while playing Batman: Arkham City and in order to fix that it’s advised that you turn off PhysX and DirectX 11 in game settings since both of these require a lot of hardware power.
In addition, you could also try downloading and installing latest DirectX End-User Runtimes fromhere.
If you’re having FPS issues, lags and slowdowns while playing, we recommend you todownload Kill Ping. It will focus your computer resources and processes on the game without overclocking your hardware.
Solution 4 – Check the integrity of game cache
It has been reported by users that they are getting gray screen that looks like a cutscene that doesn’t load. There’s even a message telling you that you can skip it by pressing the left mouse button, but pressing the button doesn’t do anything.
In order to fix this issue you need to check integrity of game cache files, and you can do it by following these steps:
If validating the game cache didn’t work for you you might want to try reinstalling the game.
Solution 5 – Update sound card drivers are check audio settings
Users have reportedsound issuessuch as low sound or lack of sound while playing Batman: Arkham City and in order to fix that issue, it’s advised that you update your sound card drivers with the latest version.
We recommend you to download a third-party tool to do it automatically.
⇒Get PC HelpSoft Driver Updater
If the problem still persists you need to check your Volume Mixer and see if Batman: Arkham City is muted or if it has its sound lowered. To do so follow these steps:
In addition, there’s one more thing that you can permanently fixes this issue:
READ ALSO:Fix: Unable to Run Steam Games on Windows 10
Solution 6 – Change the registry values
This solution fixes game crashes after the launch if you use EMET and SEHOP.
In addition, you can try disabling SEHOP globally:
Solution 7 – Install the latest version of DirectX
Users have reported getting QA_APPROVED_BUILD_JANUARY_2011 message while trying to start Batman: Arkham City. This is easily fixable by installing the latest version ofDirectX.
Solution 8 – Delete the bmengine, bmgame and userengin files
According to users, game freezes while video cutscenes are playing and the only solution is to restart the game. This is a major problem but you can fix it by following these steps:
Solution 9 – Unplug all other USB controllers
If you’re using aXbox 360 Controllerbut for some reason you can’t get Xbox 360 Controller to work, try unplugging all other USB controllers that you have connected to your PC.
Solution 10 – Change the audio quality
Users have reported lip sync issues and in order to fix that issue you need to set the audio quality to 41K 32bit. In addition, you need to change the audio settings from 5.1 or 2.1 to Stereo and you’ll fix this audio issue.
READ ALSO:Fix: Games for Windows Live Problems on Windows 10
More about the topics:windows 10,windows 10 games
Milan Stanojevic
Windows Toubleshooting Expert
Milan has been enthusiastic about technology ever since his childhood days, and this led him to take interest in all PC-related technologies. He’s a PC enthusiast and he spends most of his time learning about computers and technology.
Before joining WindowsReport, he worked as a front-end web developer. Now, he’s one of the Troubleshooting experts in our worldwide team, specializing in Windows errors & software issues.
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Milan Stanojevic
Windows Toubleshooting Expert
Before joining WindowsReport, he worked as a front-end web developer. Now, he’s specialized in Windows errors & software issues.
