Fix: 0x87d0024a When Office Update Fails

Repair yor SCCM client before deploying updates

4 min. read

Updated onMarch 29, 2024

updated onMarch 29, 2024

Share this article

Improve this guide

Read our disclosure page to find out how can you help Windows Report sustain the editorial teamRead more

Key notes

When you try to deploy Office 365 updates in SCCM, you will notice that theupdates are stuckin a downloading state and never complete. You may get an error 0x87d0024a, which lets you know the update has failed.

If you are getting this error while installing Office 365 in your organization, you may want to check out our guide on fixing such software deployment errors.

Why is my Office 365 not updating?

How do I fix Microsoft Office not updating?

Before you begin this process, ensure your client’scomputers have internet accessand he is using a valid configuration package, the target computermeets all the requirementsfor installing the update, and restart your WSUS server.

1. Disable the firewall temporarily

2. Uninstall recent Windows updates

Some users said the Office updates worked fine until they updated their operating system. A particular patch may be causing a certification failure. If the same case applies to you, uninstalling the problematic update could be the fix you need.

3. Repair SCCM client

There are many reasons the SCCM client is not working properly. Most of the time, it is due to corruption on the client cache and log files. The repair option will attempt to fix these problems by cleaning up the SCCM client cache and rebuilding some of its components.

4. Reinstall the SCCM client

When your SCCM client is out of date, it can cause problems with your SCCM infrastructure. If it has been a long time since you’ve reinstalled your client, then chances are that some of thehardware is no longer supported by Microsoft.

Some common symptoms are slow deployment times and the inability to install/apply software updates. Reinstallation is a good way to register any needed updates and remove corrupt files.

Similarly, you may run into atask sequence error 0x80091007, where the task fails to start. If so, we have the answers in our detailed article. And we encourage you to take a closer look at our guide on solvingMicrosoft Office updating Office, please wait a moment errorin case of facing this one too.

That’s how to resolve error 0x87d0024a. Please leave any additional thoughts or comments in the comment section below.

Fix: 0x87d0024a When Office Update Fails#

How do I fix Microsoft Office not updating?#

1. Disable the firewall temporarily#

2. Uninstall recent Windows updates#

3. Repair SCCM client#

4. Reinstall the SCCM client#