Event ID 1002: How to Fix This Application Hang Error

Get back your unresponsive apps and ensure good performance

5 min. read

Updated onJuly 15, 2024

updated onJuly 15, 2024

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Event ID 1002 is an error that occurs when anapp just sort of hangs there. It doesn’t do anything, nor does it register any interaction before suddenly crashing.

This is actually a pretty common problem, and it can affect a wide variety of apps like Microsoft Outlook. And because it’s so common, there are a ton of fixes with this guide focusing on the best ones.

What causes Event ID 1002 to appear?

Before going into the weeds of the solutions, it’s important we break down what actually causes the problem in the first place.

Because Event ID 1002 is such a generic error, it’s pretty difficult to pin it down to exactly one. However, here are the likely culprits:

How can I fix and stop Event ID 1002 from appearing?

There are a handful of things you can do before diving into the more complex solutions. This first batch can honestly be all done in a few seconds; several minutes at most:

2. Run ipconfig commands in the Command Prompt

This particular solution is mainly meant for DHCP-enabled computers. You can still use it on other types of machines to see if that works.

3. Run SFC and DISM commands to clean up

Another great method is to run this scan using athird-party tool that specializes in system file checking.

4. Disable Add-ins on Outlook

Microsoft Outlook gets a specific solution to itself because it’s known to commonly have the hanging problem, and the other fixes don’t always work. We also recommend reinstalling Outlook.

What are other Windows 11 Event IDs and how can I fix them?

Windows 11 has a variety of Event IDs for specific errors. One of which isEvent ID 1000, which is very to 1002 because of its generic nature.

It appears whenever apps crash, but it’s exactly what causes it. Either way, we recommend scanning the registry and reinstalling the Microsoft NET Framework to fix this problem.

Then there’sEvent ID 7023, which is caused by the Connected Devices Service terminating and causing a system crash. You can run an SFC scan, as seen in this guide, or perform a clean boot to address this.

Feel free to comment below if you have questions about other Windows 11 errors. Also, leave comments about guides you’d like to see information on other Windows 11 Event IDs or features.

Event ID 1002: How to Fix This Application Hang Error#

What causes Event ID 1002 to appear?#

How can I fix and stop Event ID 1002 from appearing?#

1. Adjust virtual memory in the Settings menu#

2. Run ipconfig commands in the Command Prompt#

3. Run SFC and DISM commands to clean up#

4. Disable Add-ins on Outlook#

What are other Windows 11 Event IDs and how can I fix them?#